Afzainizam Bin Abu Bakar Ahmad
Area Manager
No16,Simpang Lima,Alor Pongsu,34300,Bagan Serai,Perak
Summary
Looking for apply job vacancy for any position from your company. I'm willing to work from below position.
I'm sekking for new experience and willing work on the field and be part of the team and build with new opening outlet and willing to learn new things based on new style of working experience. I can work overtime and i can work in team well.
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Overview
22
22
years of professional experience
5
5
Certifications
1
1
Language
Work History
Event Coordinator
BUBBLE BEE AND KENTANG ABANG PANJANG
04.2025 - Current
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Outlet Manager
BIGTOWN
07.2024 - 03.2025
Reason for leave: Getting better offer.
Outlet Manager
CHARKATA
12.2023 - 06.2024
REASON FOR LEAVING: Getting better offer
AREA SUPERVISOR
COOLBLOG
10.2018 - 10.2022
- Reason to leave: Need to transfer to Kuala Lumpur
AREA SUPERVISOR
COOLBLOG
10.2018 - 10.2022
- Reason to leave: Need to transfer to Kuala Lumpur
ASSIST RESTAURANT MANAGER
VIVO PIZZA
08.2016 - 10.2018
- Reason to leave: Getting better offer
ASSIST RESTAURANT MANAGER
HAVEN BEST WESTERN PREMIER
01.2016
- Getting better offer
SALES EXECUTIVE
PASSIONS WATCH SDN BHD
01.2012 - 01.2015
- Reason to leave: Need to move to Ipoh due to family matter
ASST BARTENDER, WAITER, SENIOR WAITER, CAPTAIN, SUPERVISOR
MADAM KWAN’S RESTAURANT
01.2004 - 01.2012
- ASST BARTENDER (2005)
- WAITER (FEBRUARY, 2007)
- SENIOR WAITER (JULY/2007)
- CAPTAIN (2008)
- SUPERVISOR (2009)
Education
Diploma - Banking
UiTM
Merbok, Kedah01.2004
PMR AND SPM - undefined
SEKOLAH MENENGAH KEBANGSAAN ALOR PONGSU
01.2001
UPSR - undefined
SEKOLAH RENDAH KEBANGSAAN ALOR PONGSU
01.1997
Skills
Attention to details
Communication and customer handling skills
Employee motivation
Ability to deal with dynamic environment
Staff management
Operations management
Customer engagement
Recruitment
Schedule coordination
Team management
Inventory control and record keeping
Shift management
Staff scheduling
Passion for customer satisfaction
Supervisory skills
Complaint resolution
Point of sale (POS) system operation
Organization and prioritization
Customer loyalty
Trained in performance and wage reviews
Customer service best practices
Certification
2010: Kursus pengendalian makanan, 4/MAY/2010
References
- MR, PANG, REGIONAL MANAGER, 016-7965299, COOLBLOG, 2018, Level: Management
- MR JOHN BOSS, MAGAT, ASST REST MANAGER, 019-2035121, MADAM KWANS, 2003, Level: Management
Interests
Hard working, Loyal, Independent person, Team work / team player, Willing to work long hours, Very friendly, Helpful & Open minded, Always positive thinking, Never give up with any challenging, Willing to travel and out station if needed, Fast learner, Familiar with current rules & regulation of the government statutory bodies as employee provident fund, SOCSO, Human Resource Development Council, Familiar with the current trends in Human resource practice, training and development, Have talent to convey & elicit information effectively, Experience in managing and motivation, Experience in doing the Staff appraisal (Staff Promotion / Confirmation), Experience in Food & Beverage services ( restaurant industry), Experience in Customer services & Telephone skills (front lines / communication), Experience in conduct for function /event, Experience, do presentation in Public, Talkative and always love to do promotion
Accomplishments
- Opening Team for Mid Valley Outlet - Asst Bartender (2007)
- Opening Team for Pavilion Outlet - Senior Waiter (2007)
- Staff of the Year 2012 (Pavilion Outlet) - Supervisor (2012)
- Management Opening Team (Advisor) for Alamanda Outlet - Floor Manager (2012)
- Management Team Leader (Opening Team) for Bangsar Shopping Centre Outlet - Floor Manager (2012)
SALARY
- Current: RM 2000.00
- Expected: RM 1700 - RM 2500
- Period of Availability: JANUARY 2026
Timeline
Event Coordinator
BUBBLE BEE AND KENTANG ABANG PANJANG
04.2025 - Current
Outlet Manager
BIGTOWN
07.2024 - 03.2025
Outlet Manager
CHARKATA
12.2023 - 06.2024
AREA SUPERVISOR
COOLBLOG
10.2018 - 10.2022
AREA SUPERVISOR
COOLBLOG
10.2018 - 10.2022
ASSIST RESTAURANT MANAGER
VIVO PIZZA
08.2016 - 10.2018
ASSIST RESTAURANT MANAGER
HAVEN BEST WESTERN PREMIER
01.2016
SALES EXECUTIVE
PASSIONS WATCH SDN BHD
01.2012 - 01.2015
ASST BARTENDER, WAITER, SENIOR WAITER, CAPTAIN, SUPERVISOR
MADAM KWAN’S RESTAURANT
01.2004 - 01.2012
PMR AND SPM - undefined
SEKOLAH MENENGAH KEBANGSAAN ALOR PONGSU
UPSR - undefined
SEKOLAH RENDAH KEBANGSAAN ALOR PONGSU
Diploma - Banking
UiTM