Excel
Afiq Zulhilmi Bin Satari
Sales Executive
Kuala Lumpur,14
Summary
Accomplished Sales Executive with 8 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Sales Executive
Uniqbe Sdn Bhd
02.2025 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Handle customer enquiries and understand smart lighting needs
- Prepare lighting proposals and quotations
- Explain product features and system differences
- Coordinate delivery, installation support, and setup
- Provide basic after-sales support and follow-up
Sales Associate
Fossil Time Malaysia (Pavillion, KL)
05.2024 - 01.2025
- Greet and assist customers while providing exceptional service to enhance the shopping experience.
- Meet sales targets (KPIs) by actively promoting and selling Fossil products.
- Build and maintain strong customer relationships to encourage repeat business.
- Demonstrate product knowledge and help customers with product selection.
- Participate in merchandising tasks, floor sets, and visual presentation of the store.
- Handle operational duties including cash handling, store organisation, and housekeeping.
- Ensure the store is clean, tidy, and well-presented at all times.
Sales Associate
GMG Sports Malaysia (Timberland, Sunway Velocity)
01.2024 - 04.2024
- Greet customers and deliver exceptional in-store service, assisting with product selection.
- Demonstrate strong product knowledge and share Timberland’s brand values, including sustainability and craftsmanship.
- Achieve sales performance targets and support store sales metrics (e.g., conversion, average transaction value).
- Support daily store operations including POS transactions, inventory restocking, merchandising and store standards.
- Maintain a clean, organized, and brand-aligned retail environment.
- Work collaboratively with the team to ensure smooth opening/closing procedures and customer service excellence.
- Communicate effectively in Bahasa Malaysia and English, and be available for rotational shifts including weekends and public holidays.
Sales Associate
VF Brands Malaysia (Timberland, KLCC, Mid Valley, Sunway Putramall, Sunway Velocity)
09.2019 - 01.2024
- Achieve sales targets and support store KPIs.
- Handle point-of-sale (POS) transactions and basic store operations.
- Perform visual merchandising, restocking, and help maintain store presentation.
- Upholding visual merchandising standards in the store (display, layout, signage).
- Ensuring product presentation aligns with brand guidelines to attract and engage customers.
- Supporting marketing and promotional setups on the shop floor.
- Collaborating with store and regional teams to execute visual campaigns.
Gym Instructor
Hyperflex Fitness Redifined
08.2018 - 05.2019
- Conduct and lead fitness training sessions for individuals and groups, guiding proper exercise techniques and routines.
- Assess clients’ fitness levels and goals, then design and adjust personalised workout plans.
- Ensure safety and correct use of equipment, providing guidance and support during workouts.
- Motivate and encourage clients to help them stay committed and achieve results.
- Maintain cleanliness and safe conditions on the gym floor; assist with basic gym operations.
- Provide basic fitness advice, and support overall member experience.
Interior Designer Intern
Total Progress Concept Sdn Bhd
01.2018 - 07.2018
- Assist the design team with concept development and space planning
- Create floor plans, elevations, and furniture layouts using design software
- Support preparation of presentations, mood boards, and material boards
- Help with product research, material sourcing, and trend studies
- Collaborate with team members to ensure designs align with project goals
- Prepare and organize project documentation and drawings
- Visit sites when needed to assist with measuring, site photos, and observations
- Learn and apply company design standards and best practices
Part Timer Sales Assosiates
Oakley Branded Horizon (KLCC, Mid Valley, One Utama)
05.2016 - 12.2017
- Provide excellent customer service by greeting customers and assisting them throughout their visit.
- Achieve sales targets by actively promoting and selling Oakley products, including eyewear, apparel, and accessories.
- Maintain product knowledge and share features, benefits, and suggestions with customers.
- Process transactions accurately using the point-of-sale system (cash, card, etc.).
- Keep the store floor presentable — restock merchandise, organize displays, and maintain cleanliness.
- Collaborate with team members to create a positive working environment and achieve store objectives.
- Handle customer inquiries and resolve concerns professionally and efficiently.
Part Timer Sales Associates Timberland
Timberland Malaysia (KLCC, Quill City Mall)
05.2015 - 02.2016
- Greet and assist customers with a friendly and helpful attitude.
- Promote and sell Timberland products while meeting sales targets.
- Provide product knowledge on footwear, apparel, and accessories.
- Process sales transactions accurately at the point-of-sale (POS).
- Maintain visual merchandising standards and keep the store tidy.
- Support inventory tasks such as restocking and stock counts.
- Assist with customer enquiries and after-sales service.
- Work collaboratively with the team to create a positive customer experience.
Sales Assistant Isetan - Toy's Department
Isetan Klcc
01.2015 - 03.2015
- Greet and assist customers with a warm and friendly attitude.
- Provide product information and recommend toys based on customer needs.
- Process sales transactions accurately at the point-of-sale (POS).
- Maintain visual merchandising standards for the toy displays.
- Restock merchandise and ensure the sales floor is clean and organized.
- Handle customer enquiries and resolve issues professionally.
- Support stock take and inventory control when required.
Education
Associate of Arts - Certificated in Interior Designed
Kolej Komuniti Selayang
Selayang, Selangor 04.2001 -
GED -
SMK Seri Gombak
Batu Caves, Selangor, Malaysia 04.2001 -
Skills
Business development and planning
Business networking
Sales funnel management
Customer service
Relationship building
Sales expertise
Sales strategy
Sales planning
Decision-making
Sales team leadership
Product knowledge
Sales presentations
Goals and performance
Product promotions
Cold calling
Client development
Objection handling
Operations
Order management
Upselling strategies
Software
Word
Power Point
Sketchup
Photoshop
Timeline
Sales Executive
Uniqbe Sdn Bhd
02.2025 - Current
Sales Associate
Fossil Time Malaysia (Pavillion, KL)
05.2024 - 01.2025
Sales Associate
GMG Sports Malaysia (Timberland, Sunway Velocity)
01.2024 - 04.2024
Sales Associate
VF Brands Malaysia (Timberland, KLCC, Mid Valley, Sunway Putramall, Sunway Velocity)
09.2019 - 01.2024
Gym Instructor
Hyperflex Fitness Redifined
08.2018 - 05.2019
Interior Designer Intern
Total Progress Concept Sdn Bhd
01.2018 - 07.2018
Part Timer Sales Assosiates
Oakley Branded Horizon (KLCC, Mid Valley, One Utama)
05.2016 - 12.2017
Part Timer Sales Associates Timberland
Timberland Malaysia (KLCC, Quill City Mall)
05.2015 - 02.2016
Sales Assistant Isetan - Toy's Department
Isetan Klcc
01.2015 - 03.2015
Associate of Arts - Certificated in Interior Designed
Kolej Komuniti Selayang
04.2001 -
GED -
SMK Seri Gombak
04.2001 -