To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Retail Management Trainee
AEON Co. (M) Berhad
Johor Bahru, Johor, Malaysia
07.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Digital Marketing Executive
Double Dose Marketing Sdn Bhd
05.2023 - 08.2023
Brainstormed content marketing strategies based around client's business goals, existing content and chosen key performance indicators.
Developed and executed multiple print and digital marketing efforts to enhance brand visibility.
Created and managed social media campaigns to increase brand engagement.
Created digital image files for use in digital and traditional printing methods.
Met with customers to present mockups and collect information for adjustments.
Employed design fundamentals when selecting typography, composition, layout, and color in design work.
Completed final touches for projects such as images sizes and font selection.
Designed creative digital displays used in online advertising for local businesses.
Collaborated with content and marketing teams to confirm design compliance with brand guidelines.
Coordinated with external vendors and suppliers to verify quality and accuracy of printed materials.
Implemented design feedback from customers and internal stakeholders to improve project outcomes.
Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
Developed graphics and visual content for social media campaigns.
MarCom Executive
Santa Grand Hospitality Sdn Bhd
04.2022 - 05.2023
Produced impeccable marketing copy for website and social media outlets, writing and editing large quantities of content.
Supervised marketing plans and actions for product launches, public relations tasks and trade shows.
Monitored corporate social media accounts and leveraged community support to promote brand and products.
Received and processed customer feedback, supporting customer journeys and adapting strategy to reflect ambitions.
Liaised with directors of sales and marketing to manage and deliver marketing and communications plans.
Utilized working knowledge of Google and SEO analytics to optimize content discoverability.
Built and facilitated design of websites and other online promotional material, supporting strategic brand placement and visibility.
Created and managed social media campaigns to increase brand engagement.
Conducted market research to identify new opportunities and target markets.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Optimized email campaigns to increase open and click-through rates.
Improved website visibility through development and implementation of SEO strategies.
Developed creative presentations, trend reports, kitted assets, and product data sheets.
IT Executive
Vantage Solutions Sdn Bhd
06.2021 - 07.2021
Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
Aligned IT solutions and deliverables with company strategic vision.
Guided testing process and validation for major software releases.
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Communicated regularly with customers concerning data exchange and technology integration.
Junior UI/UX Designer
IM Digital Sdn Bhd
03.2021 - 05.2021
Worked closely with UX and product teams to define visual and functional requirements.
Conducted live user testing of components and functionality to evaluate effectiveness of designs and enhancements.
Used wireframes, mock-ups and prototypes to establish user interface design and architecture.
Converted abstract ideas and requirements into user personas and storyboards.
Collaborated with teammates to deliver valuable features meeting business and customer needs.
Designed UIs within frontend web frameworks, exploiting associated templates and tools to shorten development times.
Developed application UIs via emerging front-end technologies.
Built highly functional web applications using JavaScript, HTML and CSS.
Leveraged WordPress to design and update websites, landing pages and other digital assets to support communication and marketing strategies
Graphic Design Intern
IM Digital Sdn Bhd
09.2020 - 02.2021
Designed graphics for websites, logos and promotions for marketing purposes.
Used Adobe Photoshop, Adobe Illustrator and Adobe Indesign to develop new images.
Assisted with design of print materials such as flyers and ads by producing basic layouts, selecting colors and tracking down appropriate images.
Promoted company's events by designing marketing materials such as posters, digital invites and brochures.
Created design work for print and digital sales and marketing campaigns.
Prepared images to coincide with social and blog posts.
Education
Bachelor's Degree - Mass Communication (Hons) Publishing
Universiti Teknologi Mara (UiTM)
Shah Alam, Selangor, Malaysia
2021
Diploma - Mass Communication And Media Studies
Universiti Teknologi Mara (UiTM)
Alor Gajah, Melaka, Malaysia
2018
Skills
Adobe Creative Suite
Visual Design
Mockups and Prototypes
Photography
Social Media Platforms
Press Kits
Graphics Creation
References
Mohamed Fauzi Idris - Director of Sales & Marketing, Santa Grand Hospitality Sdn Bhd | +6012 940 0648 | fauzi.idris@santagrandhotels.com.my
Languages
Malay
Native language
English
Advanced
C1
Timeline
Retail Management Trainee
AEON Co. (M) Berhad
07.2024 - Current
Digital Marketing Executive
Double Dose Marketing Sdn Bhd
05.2023 - 08.2023
MarCom Executive
Santa Grand Hospitality Sdn Bhd
04.2022 - 05.2023
IT Executive
Vantage Solutions Sdn Bhd
06.2021 - 07.2021
Junior UI/UX Designer
IM Digital Sdn Bhd
03.2021 - 05.2021
Graphic Design Intern
IM Digital Sdn Bhd
09.2020 - 02.2021
Bachelor's Degree - Mass Communication (Hons) Publishing
Universiti Teknologi Mara (UiTM)
Diploma - Mass Communication And Media Studies
Universiti Teknologi Mara (UiTM)
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