Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Afiq Hazwan

Malaysia/Singapore

Summary

Senior Product Designer with over 10 years of experience in UX/UI design, product development, and interaction design. Specializing in mobile apps, digital products, and user experience strategy, I have successfully launched and scaled products across Southeast Asia. I have worked with startups and enterprises to drive data-driven design, user engagement, and product innovation. Key contributions include Lomotif, Grab, and Popsical

Overview

13
13
years of professional experience

Work History

Product & Design Consultant

Popsical
02.2024 - Current
  • Re-engaged as a consultant at the CEO's request to help manage and launch a new product
  • Led UX and product design initiatives for hardware and software, enhancing usability and user satisfaction
  • Spearheaded the design and launch of new karaoke product Popsical 'RAWR' for the Singapore and Malaysia markets
  • Delivered a user-centric design revamp, increasing user retention by 25%
  • Designed and managed the end-to-end launch of Popsical Rawr

Senior Product Designer

Lomotif
03.2022 - 12.2023
  • Designed and optimized key product features from the home feed to creation flow, ensuring a seamless user experience for millions of users
  • Collaborated closely with product managers, engineers, and data analysts to develop and refine features based on user behavior and engagement insights
  • Conducted A/B testing and data-driven design iterations to enhance video creation tools, filters, and effects, improving content quality and engagement
  • Contributed to UX research initiatives, analyzing insights to refine user journeys and improve interface consistency
  • Maintained and expanded the design system, ensuring scalability and efficiency across multiple platforms
  • Increased video creation by 2%, directly contributing to higher daily active users (DAU) and content engagement
  • Enhanced UI/UX flows, leading to a 5-10% increase in user retention and a reduction in drop-off rates during the video creation process

Design Head

Popsical
07.2018 - 12.2021
  • Promoted to lead the company's creative vision, overseeing design strategy and execution for both hardware and software
  • Managed and mentored a team of four designers, ensuring alignment with company objectives and user needs
  • Led the successful launch of new hardware, working with manufacturers to integrate software and product design seamlessly
  • Spearheaded the company's rebranding efforts, improving visual identity, interaction design, and user experience
  • Collaborated with engineering and marketing teams to ensure design consistency and brand storytelling
  • Successfully launched a new karaoke hardware product Popsical Remix 2, leading to a 30% increase in product adoption
  • Revamped the Popsical brand and UX, improving user perception and engagement

UX/UI Designer

Popsical
09.2016 - 07.2018
  • Joined Popsical as part of its 5-man founding team, helping shape its early design vision
  • Played a pivotal role in UX and interaction design for the Popsical TV app, ensuring a seamless user experience
  • Led product development for both TV and mobile apps, contributing to content creation and cross-platform consistency
  • Worked closely with engineers and stakeholders to align design with business goals and user needs
  • Conducted user research and A/B testing to refine design improvements and boost engagement
  • Optimized UX for Popsical TV app, improving ease of use and reducing onboarding time by 40%
  • Developed a cohesive cross-platform experience, ensuring seamless transitions between TV, mobile, and web apps
  • Contributed to Popsical's rapid growth, helping it scale from a startup to an industry leader in karaoke innovation

Product Designer

Grab
02.2014 - 05.2016
  • One of the founding product designers at Grab, playing a key role in shaping early UX and interaction design
  • Led user research and A/B testing efforts, identifying pain points and optimizing the ride-booking flow
  • Owned the UX/UI design for the Passenger app and website, ensuring a consistent and intuitive experience across mobile and web platforms
  • Designed new booking experiences and navigation flows, improving user engagement and reducing friction
  • Worked closely with engineers, data analysts, and product managers to prioritize features based on user insights
  • Reduced ride booking time by 11%, making the app more efficient and user-friendly
  • Improved ride completion rates by 15% through iterative design optimizations
  • Enhanced the Passenger app's user flow, increasing user satisfaction and engagement

Product Designer

EzyPzy
06.2012 - 02.2014
  • Managed and designed UX/UI for multiple digital products, working with clients across various industries
  • Led content creation and user research, ensuring final designs aligned with business goals and user needs
  • Optimized web and mobile experiences, focusing on usability and conversion improvements
  • Worked closely with developers, ensuring smooth design implementation and responsiveness
  • Successfully delivered over 10+ client projects, improving engagement and usability

Education

Diploma - Graphic Design

International University College of Technology
01.2008

Skills

  • User Experience (UX) & Interaction Design
  • Product Development & Design Systems
  • A/B Testing & Data-Driven Decision Making
  • Content Creation & Visual Communication
  • Experience with design software
  • Design collaboration
  • Client communication
  • Adobe creative suite
  • Mobile app design
  • Marketing skills
  • Video editing
  • Design research

Languages

English
Malay

Timeline

Product & Design Consultant

Popsical
02.2024 - Current

Senior Product Designer

Lomotif
03.2022 - 12.2023

Design Head

Popsical
07.2018 - 12.2021

UX/UI Designer

Popsical
09.2016 - 07.2018

Product Designer

Grab
02.2014 - 05.2016

Product Designer

EzyPzy
06.2012 - 02.2014

Diploma - Graphic Design

International University College of Technology
Afiq Hazwan