Results-driven Accounts Receivable Specialist with a proven track record of improving cash flow and reducing overdue accounts. Successfully reduced the overdue accounts from 90 days to 60 days (or 30 days as per agreement), significantly enhancing collection efficiency. Skilled in managing bad debt resolution and successfully recovering price variances, collecting nearly RM600,000 in outstanding balances. Strong ability to negotiate with customers, maintain accurate financial records, and implement strategies that contribute to timely payments. Adept at working cross-functionally with sales, finance, and logistic to ensure optimal collections and dispute resolution.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Executive Account Receivable and Payable
Dermaga Sari Holdings Sdn Bhd
Seremban, Negeri Sembilan
08.2018 - Current
Account Receivable
Invoice Generation & Processing : Accurately prepared and issued invoices to customers based on purchase orders , ensuring all information (pricing, terms, and customer details) was accurate and up-to-date.
Collections & Payment Follow-up : Managed the collection of overdue accounts by proactively following up with customers through phone calls, emails, and letters.
Customer Account Reconciliation : Regularly reconciled customer accounts to ensure all payments were accurately recorded and discrepancies were identified and resolved in a timely manner.
Aging Report & Analysis : Generated and analyzed aging reports to track outstanding receivables, provided management with monthly reports, and highlighted accounts requiring immediate attention.
Customer Relations : Served as a primary point of contact for customer inquiries regarding billing, payment terms, and account balances, maintaining positive customer relationships and resolving disputes efficiently.
Reporting & Compliance : Prepared monthly, quarterly, and annual reports on accounts receivable status, ensuring compliance with internal policies and external regulatory requirements.
Collaboration & Support : Worked closely with the sales to resolve payment issues and improve collection processes.
Account Payable
Invoice Processing & Verification : Managed the timely processing of suppliers invoices, ensuring all invoices were accurate, complete, and in compliance with company policies before entering into the accounting system.
Payment Processing : Facilitated weekly/monthly payment runs for suppliers, ensuring that all payments were made within the agreed terms and accurately recorded, maintaining strong suppliers relationships.
Suppliers Reconciliation : Regularly reconciled suppliers statements and accounts to resolve discrepancies, ensuring all outstanding balances were addressed and cleared in a timely manner.
Expense Reporting : Assisted with compiling and analyzing monthly expense reports, identifying cost-saving opportunities, and ensuring expenses adhered to budgetary guidelines.
Accounts Payable Reporting : Generated and analyzed accounts payable aging reports to ensure that liabilities were tracked and paid in a timely manner, providing management with regular updates on payment status.
Compliance & Documentation : Ensured all accounts payable activities adhered to internal controls, accounting policies, and regulatory requirements, maintaining accurate and organized records for auditing purposes.
Dispute Resolution : Acted as a liaison between suppliers and internal departments to resolve billing discrepancies, payment disputes, or issues related to the accounts payable process.
Cash Flow Management : Contributed to maintaining optimal cash flow by prioritizing payments, managing payment schedules, and ensuring effective communication with suppliers regarding payment terms.
Collaboration with Other Departments : Worked closely with purchasing, and management teams to ensure proper handling of purchase orders, invoices, and payments, and to address any issues promptly.
Others
Conduct sales analysis and track stock balance of materials to ensure accurate inventory reporting
Prepare and manage quarterly reviews of the centralized pricing system for Perodua and Proton parts
Monitor and process purchase requests, ensuring the creation of purchase orders for all expenses-related items
Handle ISO documentation related to purchasing processes, ensure compliance with quality standards
Assisted with material purchase assistant with customers, ensuring accurate data before create invoice
Submitted Sales and Service Tax (SST) reports to Royal Malaysian Customs website, ensuring timely and compliant submissions
Effectively handled ad-hoc tasks as required, demonstrating flexibility and the ability to adapt to evolving business needs and priorities
Liaised with auditors during the annual audit process, coordinating the provision of necessary financial documentation and ensuring smooth communication between the company and audit team
Mentored junior staff members for accelerated career growth
Assistant Operation Support
City Liner Sdn Bhd
12.2017 - 07.2018
Recording Transactions of CNG Gas: Keeping track of the usage, purchases, or sales of CNG gas, possibly for budgeting, monitoring consumption, or reporting.
Preparing Kilometer Data by Bus for Every Month: Gathering and organizing data on the distance traveled by buses each month, likely for operational analysis, fuel management, or scheduling purposes.
Preparing Minutes of Meeting for Safety Health Organizations: Documenting the key points, decisions, and actions from meetings related to health and safety, ensuring all team are aligned and aware of the outcomes.
Working Closely with Management: Providing assistance in specific business operations, supporting management with tasks that are essential for smooth business functioning.
Education
Diploma In Accountancy - Accounting
Polytechnic Port Dickson
Port Dickson, 05
01.2014 - 11.2017
Sijil Pelajaran Malaysia (SPM) -
SMK Tunku Ampuan Durah
Seremban, 05
01.2009 - 2013.01
Skills
Problem resolution
Team player
Customer relation
Problem resolution
Personal Information
Age : 29 Years Old
Address : No 466, Jalan Cenderawasih Taman Paroi Jaya, 70400 Seremban Negeri Sembilan
Objective Career
Seeking a position to explore career options future. A hard-working and self-motivated. Completing task on time and being punctual are my basic abilities. To apply and enhance my knowledge and skills where I can contribute the best of my skills that necessary for the growth.
Awards And Activities
Actively participated in and contributed to ISO 9001:2015 Awareness Training enhancing understanding of quality management systems.
Contributed as dedicated member of the company's First Aid team by completing civilian training with the Malaysian Civil Defense Force (Negeri Sembilan).
Improved company productivity by participating in Lean Production System and Value Stream Mapping workshops organized by the Malaysian Productivity Corporation (MPC).
Received the Head of Commerce Department Awards from Semester 2 until 6 at Polytechnic Port Dickson in recognition of academic excellence.
Elected as member of Ahli Jawatankuasa for Club Warisan Alam, contributing to environmental initiatives.
References
Mohd Hishamudin Bin Sharudin
Chief Executive Officer
Dermaga Sari Holdings Sdn Bhd
016-219 3570
Selamat Bin Kamsan
General Manager
City Liner Sdn Bhd
017-671 0090
Timeline
Executive Account Receivable and Payable
Dermaga Sari Holdings Sdn Bhd
08.2018 - Current
Assistant Operation Support
City Liner Sdn Bhd
12.2017 - 07.2018
Diploma In Accountancy - Accounting
Polytechnic Port Dickson
01.2014 - 11.2017
Sijil Pelajaran Malaysia (SPM) -
SMK Tunku Ampuan Durah
01.2009 - 2013.01
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