ADURA ADIB MAD SALLEH
Bangi, Selangor
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 18 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Purchasing Assistant
CASMET Sdn Bhd
12.2018 - 10.2022
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Maintained complete documentation and records of all purchasing activities.
- Oversaw purchase order shipments by managing deadlines and cancellation dates.
- Maintained documentation for all purchases.
Purchasing Executive
KLKConstruction
08.2018 - 10.2018
- Saved company over thousand hundreds in excess inventory costs by detecting flaws in ordering system.
- Directed and supervised 2-3 personnel in properly maintaining incoming raw materials.
- Built and maintained relationships with manufacturer representatives to negotiate pricing, terms, freight and return allowances.
- Utilized eProcurement software such as Microsoft Excell to manage purchase orders.
- Identified and implemented options to reduce overall product cost such as consolidation, volume discounts and use of low cost transportation alternatives.
- Performed monthly reconciliation of open purchasing orders.
- Purchased new products and oversaw inventory stocking and availability.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
Secretary to the General Manager
Viva Global Sdn Bhd
10.2015 - 10.2016
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Transcribed phone messages and relayed to appropriate personnel.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Handled confidential information in professional manner.
- Established administrative work procedures to track staff's daily tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Finance Assistant
TSR Bina Sdn Bhd
08.2013 - 09.2015
- Managed office inventory and ordered new supplies when items were running low.
- Input financial data and produced reports using [Software].
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Processed daily financial transactions in support of finance team objectives.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Matched purchase orders with invoices and recorded necessary information.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Handled day-to-day accounting processes to drive financial accuracy.
Ticketing Assistant
Malaysian Airline System
09.2004 - 03.2009
- Reviewed tickets, identification, and passports to verify traveler identity.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Input customer reservations, payment sources, and contact details into Sabre system.
- Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Sold, printed, and issued tickets to guests.
- Directed passengers to correct airport terminal locations.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
Human Resources Intern
Bina Puri Sdn Bhd
Kuala Lumpur, Malaysia
08.2003 - 12.2003
- Worked with HR team to coordinate company events.
- Developed strong written and verbal communication skills.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
- Updated and maintained employee records to respond quickly to requests for information.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Administered employee benefits programs and assisted with open enrollment.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Education
Diploma - Business Administration
06.2001 - 08.2004
- Completed professional development in Office Administration.
- Member of Cultural and Arts Club
Malaysia Education High School Certification - Business Administration
03-2001
- Elected Captain of Team
- Elected to Elected Position for Student Organization, Fraternity or Sorority in Year
Skills
- Supply inventory measuring
- Product status tracking
- Purchasing report updating
- Purchasing agreement review
- Office management
- Travel arrangements
- Meeting scheduling
- Business correspondence management
- Business correspondence writing
- Office administration
- Documentation and reporting
- Office recordkeeping
- Customer relationship management (CRM)
- Service standard compliance
- Multi-task management
Certification
- Human Resources Management Training - 2017
- CAP - Certified Administrative Professional
Languages
Malay
Native language
English
Proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved PO and DO which led to found and organized.
Timeline
Purchasing Assistant - CASMET Sdn Bhd
12.2018 - 10.2022
Purchasing Executive - KLKConstruction
08.2018 - 10.2018
Secretary to the General Manager - Viva Global Sdn Bhd
10.2015 - 10.2016
Finance Assistant - TSR Bina Sdn Bhd
08.2013 - 09.2015
Ticketing Assistant - Malaysian Airline System
09.2004 - 03.2009
Human Resources Intern - Bina Puri Sdn Bhd
08.2003 - 12.2003
University Technology MARA UITM - Diploma , Business Administration
06.2001 - 08.2004
- Human Resources Management Training - 2016
SMK Menjalara, Kepong - Malaysia Education High School Certification, Business Administration
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