ADRYADIE BIN EDY AZIZI
Puchong
Summary
Dedicated to exceptional customer service, consistently creating memorable dining experiences for guests. Capable of swiftly learning new processes and managing various tasks simultaneously in demanding settings. Adaptability and commitment enhance effectiveness as a team member in dynamic workplaces.
Overview
5
5
years of professional experience
Work History
Front of House/host
kenny hills hospitality (flour fire stone)
petaling jaya
06.2023 - Current
- Executed daily pre-opening and closing procedures to ensure operational efficiency.
- Managed reservations, including handling incoming calls and updating the reservation book.
- Guided guests to seats, ensuring proper table allocation according to server availability.
- Answered phone inquiries promptly, assisting customers with questions or requests.
- Collaborated with restaurant staff to enhance service delivery during busy periods.
- Possessed extensive knowledge of food and beverage offerings, including pastry menu.
- Greeting and welcoming customers as they enter the venue Inquiring about the number of guests who need seating; Determining if parties have any special.
Services Crew
CL bakeries (christines bakery)
bukit jalil
12.2021 - 05.2023
- Delivered freshly baked pastries, hand-rolled bagels, cakes, and desserts daily.
- Ensured top-quality product through stringent freshness standards.
- Demonstrated extensive coffee knowledge and barista experience.
- Executed closing duties, including restocking and cash drawer reconciliation.
- Operated effectively in fast-paced environments, serving tables while managing bar tasks.
Crew Trainer
GERBANG ALAF RESTAURANTS SDN DHB (MEKDI)
sunway
09.2020 - 11.2021
- Company Overview: Mcdonald's Corp is a food service retail chain operator. The company operates and franchises restaurants that serve a locally relevant menu of food and beverages.
- Facilitated training sessions on food prep, hygiene, and customer service
- Monitored staff attendance and productivity
- Delegated tasks to crew members, leveraging their abilities and experience
Education
UPSR - undefined
SEKOLAH KEBANGSAAN PUCHONG UTAMA 1
PT3 - undefined
SEKOLAH MENENGAH KEBANGSAAN USJ 23
Certificate - Barista Skills & Berverage Operations
Emery School Of Coffee
Skills
- Organizational abilities
- Strong work ethic
- Skillful prioritization
- Calm conflict management
- Dedication to learning
- Sense of humor
Languages
Malay
English
Timeline
Front of House/host
kenny hills hospitality (flour fire stone)
06.2023 - Current
Services Crew
CL bakeries (christines bakery)
12.2021 - 05.2023
Crew Trainer
GERBANG ALAF RESTAURANTS SDN DHB (MEKDI)
09.2020 - 11.2021
UPSR - undefined
SEKOLAH KEBANGSAAN PUCHONG UTAMA 1
PT3 - undefined
SEKOLAH MENENGAH KEBANGSAAN USJ 23
Certificate - Barista Skills & Berverage Operations
Emery School Of Coffee