Adrian Wong Wai Hoe
Bank Executive
Subang Jaya
Summary
Performance-driven Vice President with 15 years of experience aligning transaction banking products with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Vice President - Trade and Treasury Solutions
Citibank Berhad
09.2022 - Current
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction related to Commercial Cards and Liquidity Management.
- Collaborated with senior management to develop strategic initiatives and long sustainable term goals.
- Identified commercial card opportunities to improve client business process flows and productivity.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Vice President - Transaction Banking Department
MUFG Bank (Malaysia) Berhad
07.2016 - 09.2022
- Led development of strategic marketing plans to raise awareness and drive sales growth.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
Solutions Manager - Transaction Banking Department (Sales)
Ambank (M) Berhad
03.2013 - 6 2016
- Engaged with Relationship Managers to grow the Multi-national company portfolio within the bank by promoting complete Trade & Cash solutions
- Identifying product gaps in current product offering and providing feedback/solutions on addressing pain-points highlighted by customer or market norms to position the bank competitively against competitor banks
- Led sales propositions to customers and providing end to end services ensuring proper implementation and services rendered are up to customer's expectation
Citiservice OSH Singapore (Manager)
Citigroup Transaction Services (M) Sdn Bhd
2 2010 - 3 2013
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
Bachelor of Business (Economics & Finance) -
Royal Melbourne Institute of Technology
01.2006 - 05.2009
Skills
- Relationship Building
- Customer Prospecting
- Product Demonstrations
- Customer Service
Personal Information
- Date of Birth: 06/29/86
- Nationality: Malaysian
Timeline
Vice President - Trade and Treasury Solutions
Citibank Berhad
09.2022 - Current
Vice President - Transaction Banking Department
MUFG Bank (Malaysia) Berhad
07.2016 - 09.2022
Solutions Manager - Transaction Banking Department (Sales)
Ambank (M) Berhad
03.2013 - 6 2016
Bachelor of Business (Economics & Finance) -
Royal Melbourne Institute of Technology
01.2006 - 05.2009
Citiservice OSH Singapore (Manager)
Citigroup Transaction Services (M) Sdn Bhd
2 2010 - 3 2013
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