Microsoft Office
ADRIAN JOHN
Operation Manager
Ipoh,Perak
Summary
Experienced and enthusiastic self-starter with a proven ability to excel in various areas through a track record of academic and curricular achievements. Possessing strong leadership and communication skills, well-equipped with technical expertise and soft skills to effectively drive the organization towards its goals and objectives.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Operation Manager
Maejouzs & MM by G Walk
01.2024 - Current
- Provided strategic oversight on major projects ensuring timely completion within budget constraints.
- Oversaw budget planning and financial management activities, ensuring fiscal responsibility throughout the organization.
- Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
- Successfully managed crisis situations maintaining focus on priorities while providing guidance for rapid resolution.
- Conducted regular performance reviews evaluating team members contributions towards achieving organizational goals.
- Negotiated contracts with vendors and suppliers, securing favorable terms that contributed to long-term success and sustainability.
- Instituted quality control measures to reduce errors and maintain high standards of service delivery.
- Managed cross-functional teams to ensure seamless collaboration on key projects, enhancing overall performance.
Senior Cinema Manager
TGV Cinemas Sdn Bhd
04.2013 - 04.2024
- Directed cinematic management efforts for over a decade, including the launch of new sites within Perak.
- Led efforts to successfully establish dual cinema locations in a single calendar year.
- Maintained a position in the top 5 of PMS ratings among cinema managers for seven straight years.
- Managed comprehensive cinema operations.
- Directed budgeting and forecasting process
- Effectively strategized labor expenditures to enhance financial performance.
- Supervised both facility management tasks and the execution of internal audits.
- Facilitated development of team members for career advancement.
- Handled maintenance and troubleshooting of technical devices in cinema settings.
- Stock management and stock auditing
- Customer service and engagement
- Industry: Entertainment / Night Club
Assistant Manager
Royal Ipoh Club
04.2007 - 06.2009
- Supervised all tasks associated with bar startup and shutdown.
- Performed routine audits of stock levels on a regular basis.
- Streamlined scheduling processes within the labor management framework.
- Performed maintenance audits identifying potential operational inefficiencies.
- Career growth:
- April 2007 - March 2008: Bar Captain
- April 2008 - December 2008: Floor Manager
- January 2009 - June 2009: Assistant Manager
Front Office Assistance
Dynasty Hotel
04.2005 - 01.2007
- Updated database with guest details.
- Facilitated smooth check-in and check-out experiences for guests.
- Coordinate travel plans and logistics efficiently.
- Streamlined document management process
Education
Bachelor's Degree - Business Administration And Management
University Tun Abdul Razak
Ipoh Perak 01.2010 - 04.2012
Diploma - Business Administration And Management
Taj International College
Ipoh, Perak 01.2007 - 04.2009
Sijil Pelajaran Malaysia (SPM) - undefined
SMK Seri Putera
01.1999 - 04.2003
Skills
Microsoft Office
Coursework
- Service Excellence and Customer Engagement Program, 09/13/2023
- Workplace coaching skills and Managing Performance, 11/22/2022
- Certificate of introduction to first aid and CPR, 11/15/2022
- Managing Irate Customers Effectively, 10/07/2019
- Finance for Non-Finance, 07/15/2019
- Microsoft Excel basic to Intermediate Level Training, 11/01/2018
- Managing Employees Within the law for managers and head of departments, 04/09/2018
- Food Handling Course, 09/10/2013
Willingtotravel
Yes
Personal Information
Available: 1 Months' Notice
Possessowntransport
Yes
Accomplishments
Successfully opened 2 new cinemas
Managed 2 location at a time for time period of 6 months due to the absence of the Cinema Manager
Managed entire northern region concessions ordering in the absence of the Regional Manager
Managing both Night club and opening new cafe
Software
Outlook
Linux
SAP Success Factors
Timeline
Operation Manager
Maejouzs & MM by G Walk
01.2024 - Current
Senior Cinema Manager
TGV Cinemas Sdn Bhd
04.2013 - 04.2024
Bachelor's Degree - Business Administration And Management
University Tun Abdul Razak
01.2010 - 04.2012
Assistant Manager
Royal Ipoh Club
04.2007 - 06.2009
Diploma - Business Administration And Management
Taj International College
01.2007 - 04.2009
Front Office Assistance
Dynasty Hotel
04.2005 - 01.2007
Sijil Pelajaran Malaysia (SPM) - undefined
SMK Seri Putera
01.1999 - 04.2003
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