Summary
Overview
Work History
Education
Skills
Accomplishments
Extra Curricular Involvement
Timeline
Generic
Adiena Alieyah Binti Mohd Rafikin

Adiena Alieyah Binti Mohd Rafikin

Fresh Graduate
Petaling Jaya

Summary

Bachelor's Degree student in Human Capital Management at Management and Science University. Skilled in managing cooperation and time, with experience overseeing operations at Baskin Robbins Petaling Jaya branch. Currently a dedicated trainee at Maybank Petaling Jaya Main, specializing in Credit and Operations department. Striving for excellence in areas of interest. Committed to hard work and capable of efficiently managing tasks under pressure. Honed communication, time management, teamwork, problem-solving, and interpersonal skills through active participation in academic activities. Enhancing ability to collaborate effectively in professional settings.

Overview

5
5
years of professional experience
9
9
years of post-secondary education

Work History

Trainee

Malayan Banking Berhad
08.2024 - 01.2025
  • Assisting with Daily Operations, Documentation and Filing, Customer Service Support, Audit and Compliance Assistance, Assisting with Remittances, Training and Development
  • Learning and working under the close supervision of a mentor or supervisor
  • Actively receiving direction and feedback on tasks and projects throughout training period

Crew Member

Baskin Robbins
10.2019 - 03.2020
  • Providing excellent customer service by greeting guests
  • Taking orders, scooping ice cream, preparing ice cream cakes and ringing up sales
  • Maintaining a clean store environment, and adhering to all food safety operational standards
  • Delivering a positive and friendly experience to each customer in a fast-paced retail setting

Education

Bachelor in Human Capital Management (Hons) -

Management And Science University (MSU)
01.2021 - 01.2025

Foundation in Teaching English as a Second Language -

Management And Science University (MSU)
01.2020 - 01.2021

Malaysian Certificate of Education (SPM) - undefined

Sekolah Menengah Kebangsaan Sultan Abdul Samad
01.2015 - 01.2019

Skills

  • Social Media Engagement
  • Logistics Management
  • Event Planning & Coordination
  • Communication Skills
  • Customer Services
  • Interpersonal Skills
  • Problem Solving
  • Time Management
  • Decision- Making
  • Microsoft Excel (Basic)
  • Microsoft Word
  • Microsoft Powerpoint

Accomplishments

  • Dean's List Certificate
  • Corporate Engagement Success
  • Event Collaboration Success

Extra Curricular Involvement

  • Logistics Coordinator for MyWarrior Race Event, I efficiently organized the event alongside my teammates. Together, we ensured smooth operations, successfully managing challenges and strengthening our teamwork throughout the entire process.
  • CSR Committee, I actively engaged in CSR activities with my club group, visiting 3 to 4 different locations to assist B40 individuals. We provided essential food and financial aid to support those in need during our visits.
  • Event Committee, I and my group visited and interviewed a director in the engineering field to provide valuable insights and exposure for my groupmates. We conducted an informative talk in a meeting room, fostering a meaningful discussion with the director.

Timeline

Trainee

Malayan Banking Berhad
08.2024 - 01.2025

Bachelor in Human Capital Management (Hons) -

Management And Science University (MSU)
01.2021 - 01.2025

Foundation in Teaching English as a Second Language -

Management And Science University (MSU)
01.2020 - 01.2021

Crew Member

Baskin Robbins
10.2019 - 03.2020

Malaysian Certificate of Education (SPM) - undefined

Sekolah Menengah Kebangsaan Sultan Abdul Samad
01.2015 - 01.2019
Adiena Alieyah Binti Mohd RafikinFresh Graduate