ADIEL ADRIE A/L BAH PIYAN
PERSONAL FINANCE SALES CONSULTANT
Puchong
Summary
I’m a finance professional seeking to elivate my skilled and experience in sales and administrative with more than 4 years of experiences of sales and marketing in banking indsutries. Searching for an opportunity to progress my career, and utilizing my skills and experienced in a supervisory role.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Personal Finance Sales Consultant
RHB Bank
05.2024 - Current
- My role as a PFSC is to solicit and promote RHB PF products
- Achieving my individual SLA Target and Group SLA Target
- Prepare and proactively come out with new marketing plan and execute to generate more leads and customer
- Conduct daily cold-calling and attend every internal leads and external leads, set appointment to conduct sales call visit
- Set appointment with payroll companies partner to promote and solicit customer, and engage in aweraness of our RHB PF products
- Cross-selling was one of my job description as well to cross-selling credit cards, ASB Loan, and others
- Ensure customer understand the product and T&C before signing, and provide after sales service to keep in check with customer standard of satisfaction
- Of my pass 6 months plus experience in RHB Bank as PFSC, I expend my skills set and knowledge on loan and other bank product and their SOP as well as AML
Senior Merchant Sales Executive
PUBLIC BANK BERHAD
02.2020 - 05.2024
- My role in Public Bank, Merchant Acquiring Department was a Senior Merchant Sales Executive which to promote and recruit in new merchant to Public Bank
- The extensive of my JD which consist of recruit new merchant to meet set targets and provide post sales service and training to merchants
- Build and manage the relationship of key accounts client
- I also advices merchant on new, revised or expanded services such as revision of MDR, investigation of fraud transactions and other marketing services
- Cross-selling and promoting of Bank’s credit card and PBB account
- Work in close collaboration with branch CSU or SME for referrals and securing appointments for presenting an appropriate solution for their business nature
- Prepare reports regarding business development including market comparison analysis, business opportunities and strategical action to tackle new merchant
- Generate, maintain and increase business opportunities with existing merchants
- Ensure that customer satisfaction levels are high such that the customer will constant referrals their network to us
- My cases acceptance by monthly was 12 (KPI target is 10)
- Key client I hold is PARK-IN (3mil), MDC GROUP (1mil), PASARAYA BEST (800k)
- I was involving in project MBB merchant acceptance
- We analyse and listed a list of existing merchant under MBB together with current rate enjoying
- We propose and submitted a proposal to merchant with better merchant facilities rate and facilities
- We conduct such project by 6-month basis
- Mostly my recruitment come from branch referrals (Sentul Branch and Selayang Branch), Cold Calling (listed merchant based on business sector chosen) and walk-in door to door sales
- I attend some social event held by my client to expand my networking to attract more merchant to us
- Mostly some occasion I will drive to new area conduct a door to door sales to quickly close sales before competitor comes in
- I always make sure to set a goal for myself when I’m out marketing to at least close 1 sales a day to stay myself on track
- Throughout my time as a Senior Merchant Sales Executive in PBB, I find myself develop a few skillsets and abilities that help me thoughout my career as a salesperson
Research Assistant (Internship)
Malaysian Agricultural Research and Development Institute (MARDI)
06.2018 - 09.2018
- My role was a research assistance whereby I joined my supervisor and other research officer project to enrich my experience and knowledge
- There were a total of 6 project I had participate as the 3 key project mostly I invested my time on was regarding the “technology development for postharvest sweet potato with mutation and antosinin”, “grain corn technology development”, “waste to wealth compobin”
- My job description in these 6 project was to help out and understand the concept behind the project
- I had been assigned a weekly assignment for completion to test my understanding about the project that I had participate so far
- I mostly handled on field and lab work such as assisting in acquiring the sample and analyze the sample such as the parameters involve were moisture content, texture analysis, antosinin analysis, and so on
- Apart from perform routine lab work, I also help out with the technician on equipment calibration and function check to ensure its efficiency
- I also joined in the discussion of every test run they had to widen my scope and understanding
Senior Executive of People Management Department
AIESEC
01.2016 - 01.2017
- The People Management is in charge of recruiting, training new member of the committee, helping current member to evolve within the organization and ensuring the committee is effective
- Organized a Leadership Learning Development Seminar for members to equip them with tools and equipment for the operation
- Discuss and plan for weekly activities for members for upgrading their spirit and motivation while destress the workload
- Organized an Appreciation Day for the members to appreciate their sweat and hard work for successfully run the operation
- Manage the membership performance and also their training as well as their welfare
Project Director
AIESEC
1 2015 - 1 2016
- Company Overview: AIESEC is an international youth organization that focuses on developing leadership in young people
- An incoming global volunteer department is in charge of organize a project in and off campus while contacting and recruiting volunteer across the globe in tackling the environmental and social issues in Pahang
- I was a project director spearhead a project called “Clean Our Plate” which emphasize on reduce the food wastage in Malaysia, particularly in Pahang
- My job description is to manage and develop a team through organizing the international volunteering project at the same time tackling the issues on hand
- I have to device a structure for team members and assign training to equip themselves with proper knowledge and skill in managing the project
- Weekly task and KPI assigned and updating on their progress to make sure there were no fallout or side-track in the team
- I assigned a task to conduct a market survey and a social survey on Gambang campus and Pahang area regarding the severity of the issues and outsource external partner such as sponsor, enabler and learning partner to improve the quality of the project
- Performed 1 to 1 weekly check up with members for updated on their key performance index (KPI) and their welfare
- Organize a learning workshop for members regarding their department vision and goals, and also knowing their job description, and armor with necessary skills for the operation
- AIESEC is an international youth organization that focuses on developing leadership in young people
Education
Bachelor of Chemical Engineering -
Universiti Malaysia Pahang
Gambang, Kuantan 01.2015 - 01.2019
Foundation in Science - undefined
Johor Matriculation College (KMJ)
Tangkak, Johor 01.2014 - 01.2015
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Kebangsaan Pusat Bandar Puchong (1) (S.M.K PBP (1))
01.2012 - 01.2013
Skills
Microsoft Office 2010
References
Mohamad Haris Bin Ahmad Badrudin (PBB)
Assistant Merchant Sales Manager
Merchant Acquiring PB Card Services
10th Floor, Menara Public Bank, 146, Jalan Ampang, Kuala Lumpur, 50450,
017-5361937 / 03-21768078,
Hairs.badrudin@publicbank.com.my
Selene Au Yong Lai Heng (RHB)
Sales Manager PF
Personal Finance
No 50-52, Jln Pasar, 55100 KL, Malaysia
017-6953880
au.yong.lai@rhbgroup.com
Attributes
- Highly disciplined
- Self-motivated, optimistic
- Ability to adapt in extreme pressure
- Fast learner and ready to participate
- Ability to communicate well with the organization
Timeline
Personal Finance Sales Consultant
RHB Bank
05.2024 - Current
Senior Merchant Sales Executive
PUBLIC BANK BERHAD
02.2020 - 05.2024
Research Assistant (Internship)
Malaysian Agricultural Research and Development Institute (MARDI)
06.2018 - 09.2018
Senior Executive of People Management Department
AIESEC
01.2016 - 01.2017
Bachelor of Chemical Engineering -
Universiti Malaysia Pahang
01.2015 - 01.2019
Foundation in Science - undefined
Johor Matriculation College (KMJ)
01.2014 - 01.2015
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Kebangsaan Pusat Bandar Puchong (1) (S.M.K PBP (1))
01.2012 - 01.2013
Project Director
AIESEC
1 2015 - 1 2016
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