ADIB ZIG ZIKRI BIN ARIF ZIEGLER KASAW
RETAIL
Kuala Lumpur,14
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Store Manager in Training
Berjaya Starbucks Coffee Company
Damansara, Kuala Lumpur
11.2023 - Current
- Led weekly staff meetings to discuss operational updates, address concerns or challenges, and celebrate team successes.
- Conducted regular competitor analysis to identify market trends and opportunities for competitive advantage.
- Optimized store layout for better customer flow, increasing foot traffic and overall sales numbers.
- Developed strong customer relationships through attentive service and proactive resolution of concerns, resulting in increased customer satisfaction.
- Enhanced visual merchandising displays using creative design techniques that captured customer attention and showcased featured products.
- Regularly analyzed sales data to identify areas of opportunity for improvement in product offerings or operational efficiency adjustments.
- Managed store financials, including budgeting, expense tracking, and accurate reporting to ensure profitability and sustainable growth.
Store Supervisor
Berjaya Starbucks Coffee Company
04.2022 - Current
- Achieved sales targets consistently by motivating the team through incentive programs and personalized coaching sessions.
- Ensured compliance with company policies and local regulations by regularly reviewing operational procedures and providing necessary updates or corrections as needed.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
- Participated in ongoing professional development opportunities to stay current with industry trends, best practices, and emerging technologies for continued growth as a supervisor.
Barista
Berjaya Starbucks Coffee Company
08.2021 - Current
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Education
DIPLOMA - CULINARY ARTS
05.2018 - 05.2022
High School Diploma -
12.2017 - 12.2017
Skills
Brand Awareness
Merchandise planning
Operational Efficiency
Sales Analysis
Store operations
Store maintenance
Data Management
Inventory Management
Sales Tracking
Timeline
Store Manager in Training - Berjaya Starbucks Coffee Company
11.2023 - Current
Store Supervisor - Berjaya Starbucks Coffee Company
04.2022 - Current
Barista - Berjaya Starbucks Coffee Company
08.2021 - Current
Management And Science University - DIPLOMA, CULINARY ARTS
05.2018 - 05.2022
SMK Taman Ehsan - High School Diploma,
12.2017 - 12.2017