Promote healthcare, hygiene, cosmetics products in store and explain to customer on the products they needed.
Housekeeping
Cleaning the shelf every week, sweeping and mopping the shop floor before shift end
Cashiering
Involving to assist customer make payment
Multitask
Help other team member to do their job task
Housekeeping
Involving in General Cleaning per month, cleaning tools and utensils every shift end and floor cleaning.
Internship Trainee
Shangri-La Rasa Ria
02.2023 - 04.2023
Assisting guest such as check-in and check-out guest, book dinner using Opera system, send welcoming message using KIPSU and enroll guest into Shangri-La Circle
Conduct administration task such as made meeting minute, supplier pay form, fax, making advance and clearance petty cash form, assisting the Assistant Director
Assist the Guest Relation Officer (GRO) on booking guest any diner in using Goumlet Tablet system to any outlet demanded.
Cashiering
09.2021 - 04.2023
Assist customer to make payment by cash, E-wallet and Card at counter
Food handling
KFC Plaza Juta
11.2017 - 08.2018
Key in data of customer order and prepare the food according to their order
Furthermore, need to get customer order and prepare their order within duration prepared by the POS system.
Part-Time Service Crew
KFC Plaza Juta
11.2017 - 08.2018
Education
Bachelor Degree With Honour - Hotel Management
University Malaysia Sabah, Kota Kinabalu
05.2023
Sijil Tinggi Pelajaran Malaysia -
SMK Tun Fuad Stephens, Kiulu
01.2017
Sijil Pelajaran Malaysia -
SMK Tun Fuad Stephens, Kiulu
01.2015
Skills
Fast-Learner
Good Time Management
Microsoft Excel, Words,Presentation
Team-Oriented
Good Communication Skill
Dedicated & Responsible
Problem-Solving Skill
Professional & Flexibility
Customer Service
Administration
Adaptability
Languages
English
Upper intermediate (B2)
Malay
Bilingual or Proficient (C2)
KadazanDusun
Bilingual or Proficient (C2)
Mandarin
Beginner (A1)
References
Miss Nadia Dzulkifli, Shangri-La Rasa Ria Duty Manager, +60126989210
Dr Andi Tamsang Andi Kele, Lecturer at FBEA, University Malaysia Sabah Kota Kinabalu, andi@ums.edu.my
Timeline
Internship Trainee - Shangri-La Rasa Ria
02.2023 - 04.2023
Cashiering -
09.2021 - 04.2023
Food handling - KFC Plaza Juta
11.2017 - 08.2018
Part-Time Service Crew - KFC Plaza Juta
11.2017 - 08.2018
Product Replenishment -
Sales & Marketing -
Housekeeping -
Cashiering -
Multitask -
Housekeeping -
University Malaysia Sabah - Bachelor Degree With Honour, Hotel Management
SMK Tun Fuad Stephens, Kiulu - Sijil Tinggi Pelajaran Malaysia,
SMK Tun Fuad Stephens, Kiulu - Sijil Pelajaran Malaysia,