ADAWIYAH BINTI LOFTPI AMIM
Customer Service And Marketing In Retail
Padang Serai,Kedah
Summary
As a visionary strategist with a proven track record, I transform advertising and marketing concepts into compelling narratives. My innovative service tactics inspire action and foster connections, driving tangible results for brands. With an eye for detail and a passion for bold ideas, I consistently deliver memorable experiences that elevate brands to new heights.
Overview
8
8
years of professional experience
7
7
Languages
Work History
Assistant Retail Manager
Spec Boutique
11.2024 - 01.2025
- Engaged directly with customers to offer assistance and resolve complaints.
- Produced regular sales reports, analyzed data and identified areas for improvement.
- Maximized sales by developing creative merchandising displays that showcased products effectively.
Senior Front Crew
Supamala Hotpot
06.2023 - 10.2024
- Exceptional Customer Service & Multitasking: Known for delivering top-tier customer service while managing multiple responsibilities seamlessly
- Awarded for exemplary performance and consistently exceeding expectations
Marketing Assistant
Adam Resources
01.2023 - 05.2023
- Strategic Goal Achievement: Surpassed business targets through strategic use of market insights, boosting brand visibility and enhancing customer loyalty
- Analyzed market trends to identify opportunities for growth or adjustments needed in order to maintain a competitive edge in the industry.
Research Analyst
Gamuda Berhad
08.2022 - 12.2022
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Supported senior management in making informed decisions by delivering timely and accurate research findings.
- Improved data accuracy by conducting in-depth research and analysis on industry trends and market behavior.
- Created visualizations to present research data and findings to stakeholders.
Executive Brand Ambassador
ASTI
09.2016 - 12.2018
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
Education
Bachelor of Science - Marine Science
Universiti Malaysia Terengganu
Kuala Terengganu10.2023
Pre-University Programme - Pure Science
Kedah Matriculation College
Changlun03.2020
Sijil Pelajaran Malaysia - Pure Science
SMK Dato Lela Pahlawan
Padang Serai12.2018
Skills
Merchandising operations
Timeline
Assistant Retail Manager
Spec Boutique
11.2024 - 01.2025
Senior Front Crew
Supamala Hotpot
06.2023 - 10.2024
Marketing Assistant
Adam Resources
01.2023 - 05.2023
Research Analyst
Gamuda Berhad
08.2022 - 12.2022
Executive Brand Ambassador
ASTI
09.2016 - 12.2018
Bachelor of Science - Marine Science
Universiti Malaysia Terengganu
Pre-University Programme - Pure Science
Kedah Matriculation College
Sijil Pelajaran Malaysia - Pure Science
SMK Dato Lela Pahlawan
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