Summary
Overview
Work History
Education
Skills
Certification
Languages
Custom Section
Software
Work Availability
Interests
Work Preference
Timeline
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Abrar Ahmed Thathey

IT Project Manager | Scrum Master | Digital Transformation Leader
Kuala Lumpur,14

Summary

Certified Scrum Master and IT Project Manager with 12+ years of experience delivering digital transformation and insurance solutions across Malaysia and the Middle East. Proven track record of managing multimillion-ringgit projects, leading Agile teams, and driving measurable improvements. Familiar with Malaysian insurance regulatory standards, GST, and Takaful practices. Currently on Employment Pass (EP), eligible for sponsorship/transfer.

Overview

16
16
years of professional experience
3
3
years of post-secondary education
5
5
Certifications

Work History

Project Manager / Scrum Master

Aventra Group Sdn Bhd
Kuala Lumpur
02.2023 - 06.2025
  • Led data orchestration initiatives for logistics and maritime clients, streamlining workflows and reducing manual efforts by 25%. Ensured compliance with GDPR across data handling processes.
  • Oversaw two Agile squads, facilitating daily stand-ups, sprint planning, and retrospectives.
  • Defined project roles, reporting structures, and drove Agile adoption across delivery teams.
  • Mentored team members and fostered a culture of continuous improvement.
  • Delivered projects within scope and timeline, enhancing client satisfaction by 20%.
  • Promoted team collaboration for more innovative solutions in projects.
  • Enhanced project efficiency by streamlining communication channels.

Project Manager (Scrum)

Aleph Labs Sdn Bhd
Kuala Lumpur
04.2022 - 12.2022
  • Led Agile delivery teams across regional digital banking projects.
  • Developed and implemented Agile metrics and dashboards for executive visibility.
  • Supported Product Owners in backlog grooming and stakeholder engagement.
  • Improved Scrum maturity across teams through coaching and conflict resolution.
  • Reduced release cycle time by 15% through enhanced sprint planning.

Project Manager

Aurous Consultancy
Kuala Lumpur
02.2020 - 04.2022
  • Company Overview: Client: Takaful Ikhlas General Berhad
  • Directed reengineering of insurance core and digital systems (web/mobile portals, BI tools).
  • Drove end-to-end vendor evaluation, governance setup, and implementation oversight.
  • Managed budget, timelines, WBS, and change control to ensure project success.
  • Improved reporting accuracy by 30% with automated dashboards.
  • Client: Takaful Ikhlas General Berhad

Project Delivery & Support Consultant

JP Infotech Sdn Bhd
Kuala Lumpur
02.2019 - 02.2020
  • Client: AIA Berhad
  • Served on the IT Prioritization Committee to align projects with business goals.
  • Validated and tracked requests, resource utilization, and project budgets.
  • Facilitated governance meetings and produced executive reports.
  • Supported allocation of over MYR 10M in IT investment budget.

Senior Project Coordinator (Functioning as Project Manager)

AETINS Sdn Bhd
Kuala Lumpur
05.2012 - 01.2019
  • Coordinated insurance system rollouts across Malaysia, Brunei, Egypt, and UAE.
  • Delivered ISF software, workflow, financial modules, and GST compliance projects.
  • Managed cross-border teams, vendors, and project documentation per CMMI standards.
  • Shortened deployment cycles by 25% via enhanced coordination.
  • Clients: MCIS Life, Hong Leong Assurance, Insurance Islam Taib (Brunei), Salama (Dubai)

Telemarketing Executive

CSO Partners
Chennai
02.2011 - 05.2012
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Gathered valuable feedback from customers during calls which helped shape future marketing campaigns.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Established rapport with potential clients, leading to long-term business relationships.
  • Made average of 100 outbound and inbound calls per day.

Customer Support Officer

Allsec Technologies
Chennai, Tamil Nadu
02.2009 - 05.2011
  • Managed high call volumes while maintaining composure and professionalism under pressure.
  • Collaborated effectively with other departments to handle escalated customer issues, resulting in swift resolutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Bachelor of Science - Computer Science

University of Madras
India
04.2008 - 03.2011

Skills

Agile & Scrum Methodologies

Digital Transformation

Budget & Resource Management

Insurance System Implementation

Vendor & Stakeholder Management

Risk & Issue Management

Project Governance

JIRA

Azure DevOps

MS Project

Leadership & Team Development

Certification

Certified Scrum Master, 12/25

Languages

English
Tamil
Bahasa Malaysia

Custom Section

  • Led Agile coaching workshops for cross-functional teams.
  • Regular presenter in stakeholder steering committees.
  • Managed hybrid onshore-offshore teams across APAC.

Software

Azure DevOps

Jira

MS Projects

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Learning new skills in Project Management

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceHealthcare benefitsFlexible work hoursCompany Culture

Timeline

Project Manager / Scrum Master

Aventra Group Sdn Bhd
02.2023 - 06.2025

Project Manager (Scrum)

Aleph Labs Sdn Bhd
04.2022 - 12.2022

Project Manager

Aurous Consultancy
02.2020 - 04.2022

Project Delivery & Support Consultant

JP Infotech Sdn Bhd
02.2019 - 02.2020

Senior Project Coordinator (Functioning as Project Manager)

AETINS Sdn Bhd
05.2012 - 01.2019

Telemarketing Executive

CSO Partners
02.2011 - 05.2012

Customer Support Officer

Allsec Technologies
02.2009 - 05.2011

Bachelor of Science - Computer Science

University of Madras
04.2008 - 03.2011

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Abrar Ahmed ThatheyIT Project Manager | Scrum Master | Digital Transformation Leader