Abilashini Ramsamy

As the leader of the accounts payable team, I’m in charge of managing every aspect of the team, from hiring and training new members to evaluating their performance. My main duties involve making sure that invoices are processed accurately and on time, following our company’s rules, and quickly fixing any mistakes or discrepancies in vendor statements. I also handle employee expense reports to ensure they meet our guidelines. Building strong relationships with our vendors is essential, so I focus on resolving their inquiries and issues promptly. I work closely with other departments to make our processes smoother and more efficient. Additionally, I handle fund management tasks like placing funds in the right accounts and managing petty cash and credit card payments. Keeping track of team performance and productivity, measuring key metrics and KPIs, and approving payments through the bank portal are all important parts of my job.

Manage and coordinate day to day administrative operations and address all office administrative needs of the office. Monitor office equipment purchasing and maintenance.

Renewal of business and related licenses.

Distribute information and correspondence. Provide guidance, training, and support to help my team improve their skills and performance. Developing and implementing streamlined administrative processes and procedures is crucial to our efficiency. I closely monitor team performance and productivity, tracking key metrics and KPIs to measure our success. Delegating tasks and prioritizing work to meet deadlines are daily responsibilities, as is collaborating with other department heads to coordinate projects. I manage office records, files, and documentation, while also handling office supplies, inventory, and procurement to optimize cost efficiency. Resolving escalated issues and conflicts within the team and with external stakeholders is part of my role, along with conducting regular performance reviews and providing constructive feedback. I coordinate staff schedules to ensure adequate coverage during busy periods and work closely with HR on recruitment, onboarding, and training new team members. Maintaining confidentiality in handling sensitive information is paramount, and I actively participate in strategic planning and decision-making processes. Finally, I prepare and present reports on team performance and achievements to upper management.

Manage and coordinate day to day administrative operations and addressing all office administrative needs of the office. I maintained records for staff and managed official documents while overseeing payments, claims, and payroll for 70 employees across four branches. Additionally, I provided support with various administrative tasks and conducted tracking of staff attendance and leave. I also played a role in recruitment processes and handled filing duties as needed.

I oversaw staff payroll, compensation, and benefits, as well as managed leave and medical records for employees. Additionally, I assisted in recruitment efforts and ensured adherence to company policies. Handling petty cash and invoicing tasks was also part of my responsibilities. Furthermore, I managed payments, claims, and payroll for a team of less than 20 staff members.

I supervised staff payroll, benefits administration, and ensured compliance with relevant regulations. Monitoring leave and maintaining medical records were also part of my duties. Additionally, I managed staff recruitment processes and handled the preparation of official documentation. Handling monthly reports, claims, and billing tasks was essential, alongside ensuring adherence to HR policies. Moreover, I was responsible for managing petty cash transactions.

I handled customer calls and inquiries, providing assistance with product information and fulfilling requests. Additionally, I managed the preparation of documents such as delivery orders (D.O.), invoices, purchase orders (P.O.), and sales orders (S.O.). Moreover, I took care of staff payroll and coordinated plans for staff compensation and benefits.

• Answering calls and emails promptly
• Maintained a welcoming environment for visitors with a clean, organized reception area.
• Ensured effective communication within the organization through timely distribution of messages and faxes.
• Safeguarded sensitive information by adhering to strict confidentiality protocols regarding client records and personnel files.

• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.