Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abdul Rashid Bin Muhammad Hisham

Branch Manager
Kuala Terengganu, Terengganu

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience

Work History

Branch Manager

Techjay Group Sdn Bhd
08.2023 - Current
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.

Intern

Majlis Bandaraya Kuantan
07.2022 - 09.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.

Waiter

Asama Cafe`
06.2020 - 08.2020
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Store Assistant

CG Computers Sdn Bhd
11.2017 - 04.2018
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
  • Collaborated with team members to ensure seamless operations during peak hours and special events.
  • Greeted customers entering store and offered assistance with requirements.

Education

Diploma - Diploma in Enforcement Management

International Islamic College
Batu Caves, Selangor, Malaysia
04.2001 -

Skills

Customer service

Relationship building

Sales development

Sales management

Attention to details

Interpersonal skills

Timeline

Branch Manager

Techjay Group Sdn Bhd
08.2023 - Current

Intern

Majlis Bandaraya Kuantan
07.2022 - 09.2022

Waiter

Asama Cafe`
06.2020 - 08.2020

Store Assistant

CG Computers Sdn Bhd
11.2017 - 04.2018

Diploma - Diploma in Enforcement Management

International Islamic College
04.2001 -

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Abdul Rashid Bin Muhammad HishamBranch Manager