ABDUL RAHIM OSMAN
LED Display Specialist
Kuala Lumpur,Wilayah Persekutuan
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organisational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Experience Project Director with 23 years of experience driving over >100 projects to completion. Skilled in overseeing technical staff and checking that projects are completed on schedule, within budget and according to specifications. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Director Digital Display Solutions
Intergrated Media Sdn Bhd
08.2018 - Current
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Monitored and coordinated workflows to optimize resources.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Assisted in recruiting, hiring and training of team members.
- Monitored expenditures to mitigate risk of overages.
- Established departmental performance goals and provided feedback for underperforming areas.
- Interacted well with customers to build connections and nurture relationships.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations
Managing Director
Ilham Digital Sdn Bhd
09.2019 - 12.2021
- Optimised resource allocation for improved efficiency and profitability across all departments.
- Established high-performing executive team, recruiting top talent from diverse industries to drive organisational excellence.
- Worked closely with organisational leadership and board of directors to guide operational strategy.
- Raised property accuracy and accountability by creating new automated tracking method.
- Spearheaded corporate reorganisation efforts, realigning internal resources to better support growth objectives.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Cultivated strong organisational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Monitored and coordinated workflows to optimize resources.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Piloted cross-departmental projects to achieve successful delivery of new initiatives.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organisation.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Trained and guided team members to maintain high productivity and performance metrics
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals
- Monitored and coordinated workflows to optimize resources
Managing Director
AEN Concepts (M) Sdn Bhd
01.2017 - 07.2018
- Optimised resource allocation for improved efficiency and profitability across all departments.
- Established high-performing executive team, recruiting top talent from diverse industries to drive organisational excellence.
- Worked closely with organisational leadership and board of directors to guide operational strategy.
- Spearheaded corporate reorganisation efforts, realigning internal resources to better support growth objectives.
- Cultivated strong organisational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Monitored and coordinated workflows to optimize resources.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Led cross-functional teams to achieve company-wide growth objectives, fostering collaboration and innovation.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Promoted culture of continuous learning by investing in employee development programs and resources.
- Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
General Manager
Spectra LED Sdn Bhd
4 2012 - 12.2016
- A results-producing Marketing Professional with a proven record of accomplishment in planning and leading comprehensive marketing strategies in support of business goals and objectives
- Expertise in directing the creation of marketing tools and steering the execution of marketing programs
- Solid leadership skills, able to build and guide top-performing marketing teams
- Adapt at communicating with management, vendors, and internal departments to coordinate overall marketing efforts.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Analyzed market trends and competitor activities to create competitive advantages.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organisational growth.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Sales Manager
Ledtronics Sdn. Bhd.
04.2007 - 04.2012
- Managing overall structure in domestic sales process
- Manage channel distribution and channel sales and marketing
- Overseeing progress and quality of pre-sales, production and after sales
- Planning project time line and progress reports
- Lead local sales team and manage to increase overall Gross Profit (GP)
- Lead sales team in high profile corporate presentation for Ministries and governments institutions
- Report, forecast and updating sales activities to Managing Director
- Provide product and sales training for international and local resellers
- Liaising with higher level office of Ministries, GLC companies and Local Councils related to Large Screen LED Video Display (LSVD) project
- Liaising with resellers, distributors, partners and clients on government projects
- Drafting and design system layout for consultant and clients
- Consulting design engineers, system integrators and site owners on specific requirement of Large Screen LED Video Display (LSVD) system
- Exploring and venturing into new market for potential product
- Participate and lead Sales & Marketing team in local and international exhibitions
- Conduct Market research and open up new market for sales group follow up.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Assisted in recruiting top talent for sales team, contributing to high-performing work environment.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Evaluated competitor offerings to maintain competitive edge, adapting strategies as necessary for sustained success.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Led successful sales team by providing motivational coaching and performance-based incentives.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
General Manager
Ledtronics Sdn. Bhd.
04.2011 - 04.2012
- Managing the overall structure in domestic sales process
- Overseeing distributor and channel sales and marketing
- Overseeing the overall internal and external activities in the company
- Managing project and review time line and progress reports
- Lead the company in high profile corporate presentation for Ministries and governments institutions
- Review Sales Report, prepare forecast and updating sales activities to the Managing Director
- Liaising with higher level office of Ministries, GLC companies and Local Councils related to Large Screen LED Video Display (LSVD) project
- Exploring and venturing into new market for potential product
- Participate and lead Sales & Marketing team in local and international exhibitions
- Review Market research propose new market for the BOD.
Sr. Sales & Project Engineer
LEDtronics Sales & Services Sdn. Bhd.
08.2005 - 08.2007
- Develop and successfully execute a plan for selling profitable displays within Malaysia
- Assist in determining marketing strategies for Malaysia
- Identify relevant trade shows in the area and coordinate exhibition activities
- Assist in getting Daktronics products specified in projects whenever possible
- Promote Daktronics name/products to end user(s), architects, consultants, ad agencies, sign designers, sign companies and contractors
- Plan and complete a daily/weekly sales presentations and cold calls
- Become familiar with customer base through regular, ongoing contact via in-person meetings, phone and e-mail
- Proactively follow up on new leads and customers
- Promptly follow up on marketing campaign or trade show leads
- Qualify leads to determine project viability
- Assist with lead database management
- Develop an ongoing and sustainable relationship with resellers, sign companies, subcontractors and service providers to promote Daktronics products and services
- Maintain good relationships with established sub-contractors
- Call on Daktronics customers within region, sell additional products/services and inquire about new leads, opportunities or referrals
- Help in developing winning proposals/sales propositions of major accounts
- Actively pursue all electronic display projects within Malaysia
- Assist team to secure the order or pull together the appropriate resources to secure the order
- Understand the capabilities and operation Daktronics products
- Continuously learn about Daktronics products by attending internal product and sales training, and reviewing sales literature
- Work with limited supervision
- Work very closely with counterpart in Daktronics Shanghai and Daktronics Corporate
- (Brookings, South Dakota USA)
- Keep organized files of new and existing files of new and existing projects
- Work effectively as a team member assisting when and where needed
- Represent Daktronics in a confident and professional manner
- Become knowledgeable about and follow company procedures
- Perform other duties as assigned.
Sales & Project Engineer
Ledtronics Sales & Services Sdn. Bhd
04.2003 - 07.2005
- Helped team implement successful sales strategies for complex engineering projects.
- Participated in trade shows and conferences, building brand awareness among potential clients within targeted industries.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
- Liaised with assigned accounts to foster relationship development.
- Designed and delivered product training for clients.
- Provided input for overall bookings forecasts for assigned accounts.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
- Continuously monitored industry trends, adjusting sales tactics accordingly to maintain competitive edge.
- Conducted product demonstrations for potential clients, showcasing features and benefits that met their needs.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Developed customized solutions for clients to address unique challenges, resulting in repeat business.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
Electronic Engineer / R&D Engineer
Ledtronics Sdn. Bhd.
04.2001
- Involved in preliminary PCB Design hardware and software
- Electronics design, drivers design, planning and scheduling for project purpose
- Manage design process including doing some of the development and coordinating with manufacturing group
- Support service and project team for local installation troubleshooting and project implementation.
- Improved team productivity by providing technical guidance and mentoring junior engineers
- Designed custom tools and equipment, increasing overall process effectiveness and safety in the workplace
- Reviewed technical drawings developed by CAD technicians and drafters
Education
Bachelor of Science - Microelectronics, Engineering
Universiti Kebangsaan Malaysia
Bangi, Malaysia 11.1998 - 05.2001
Bachelor of Science - Science Matriculation
MARA Science College Seremban
Seremban 01.1997 - 03.1998
Skills
Subcontractor Oversight
Accomplishments
- Lead the company to secure the contract with UNIMAS and successfully installed and commissioned the Electronics Bulletin Billboard System for University Malaysia Sarawak. (Project worth MYR 3.5 Mil)
- Lead the company to secure the contract with Public Works Department and successfully installed and commissioned the LED Video Display System for Ministry of Defense and Marine Agencies Training Center. (Project worth MYR 1 Mil)
- Lead the company to secure the contract with KTMB and successfully installed and commissioned the Passenger Information Display System for Johor Bahru Sentral, KTMB. (Project worth MYR 1.3 Mil)
- Lead the company to secure the contract with Ministry of Tourism, Malaysia and successfully installed and commissioned High Definition Large Screen LED Video Display for Malaysia Tourism Center, Ministry of Tourism. (Project worth MYR 1.4 Mil)
- Lead the company to secure the contract with BHP Group, Malaysia and successfully installed and commissioned Large Screen LED Video Display for The Curve at Mutiara Damansara. (Project worth MYR 2.5 Mil)
- Lead the company to secure the contract for outdoor LED screens with local Ministries and Government Institutions. eg. Jab Kesenian & Kebudayaan Negara, Majlis Perbandaran Hulu Terengganu, Majlis Daerah Sepang
- Secured the contract and successfully install and commissioned Large Screen LED Video Display for Mydin Hypermarket, USJ Subang Jaya (Project worth MYR 1.45 Mil)
- Secured the contract and successfully install and commissioned Large Screen LED Video Display for Kem Sungai Besi, JKR. (Project worth MYR 2.9 Mil)
- Secured the contract and successfully install and commissioned Indoor Large Screen LED Video Display for Universiti Tun Hussien Onn, UTHM. (Project worth MYR 600k)
- Secured the contract and successfully install and commissioned Large Screen LED Video Display for PowerScreen at Jalan Imbi, Bukit Bintang. (Project worth MYR 1.7 Mil)
- Secured projects for outdoor LED screens for local Ministries eg. MAIWP, Muzium Negara, Arkib Negara, MATRADE, The Summit
- Promoted to Sales Manager
- Promoted to Sr. Sales & Project Engineer
Timeline
Managing Director
Ilham Digital Sdn Bhd
09.2019 - 12.2021
Director Digital Display Solutions
Intergrated Media Sdn Bhd
08.2018 - Current
Managing Director
AEN Concepts (M) Sdn Bhd
01.2017 - 07.2018
General Manager
Ledtronics Sdn. Bhd.
04.2011 - 04.2012
Sales Manager
Ledtronics Sdn. Bhd.
04.2007 - 04.2012
Sr. Sales & Project Engineer
LEDtronics Sales & Services Sdn. Bhd.
08.2005 - 08.2007
Sales & Project Engineer
Ledtronics Sales & Services Sdn. Bhd
04.2003 - 07.2005
Electronic Engineer / R&D Engineer
Ledtronics Sdn. Bhd.
04.2001
Bachelor of Science - Microelectronics, Engineering
Universiti Kebangsaan Malaysia
11.1998 - 05.2001
Bachelor of Science - Science Matriculation
MARA Science College Seremban
01.1997 - 03.1998
General Manager
Spectra LED Sdn Bhd
4 2012 - 12.2016
Availability
Immediately after notice period of 1.5 month(s)
Other Educational History
- MARA College Seremban, 1997-1998
- MARA Junior Science College, Taiping, 1995-1996
- SMA Kuala Lumpur, 1991-1994
Skills
BAHASA MELAYU Expert >10,
ENGLISH Expert >10,
ARABIC Intermediate > 5
Corporate Goals
Provide professional services internally and externally to achieve organization mission and vision in a challenging market situation; to utilize the experience in professional selling and unique value proposition; to maximize profits.
Travelling Allowance
MYR 1,500.00
Phone Allowance
MYR 500.00
Miscellaneous
Will Consider Travelling yes (80% - 100%),
Country visited - USA, Germany, France, China, Indonesia, Thailand, Singapore, India and Korea,
Outdoor - Golf, Travel, Swimming, Hiking, Bowling, Scuba Diving, Fishing and Archery.
Work Experience
23 years
Personal Information
- Age: 45
- Expected Salary: MYR 15,000.00
- Number of Children: 4
- Date of Birth: 07/18/79
- Gender: Male
- Nationality: Malaysia
- Marital Status: Married
Permanent Residence
Malaysia
References
- Mr. Azenan Azalan, +60 16-274 3689, azenan@inter-media.com.my, CEO, Intergrated Media Sdn Bhd
- Mr. Ibrahim Mohamad, 012-32266 96, briangold_19@gmail.com, Former Sr. Sales Manager, Seni Jaya Outdoor SB
- Mr. Hasrulhisham Hashim, 013-9308039, hasrulhisham.hashim@gmail.com, Managing Director, Global Mahsuri (M) SB
Training
- Professional Selling - Subang Jaya
- Selling “Your Price Is Too High!” - Kuala Lumpur
- Solution Selling - LEDtronics HQ, Kuala Lumpur
- Daktronics HQ, Corporate Training - South Dakota, USA 2007
- Essential for Manager
- NOVASTAR NCE Certified Engineer
Availability
Immediately after notice period of 1.5 month(s)
Other Educational History
- MARA College Seremban, 1997-1998
- MARA Junior Science College, Taiping, 1995-1996
- SMA Kuala Lumpur, 1991-1994
Skills
BAHASA MELAYU Expert >10,
ENGLISH Expert >10,
ARABIC Intermediate > 5
Corporate Goals
Provide professional services internally and externally to achieve organization mission and vision in a challenging market situation; to utilize the experience in professional selling and unique value proposition; to maximize profits.
Travelling Allowance
MYR 1,500.00
Phone Allowance
MYR 500.00
Miscellaneous
Will Consider Travelling yes (80% - 100%),
Country visited - USA, Germany, France, China, Indonesia, Thailand, Singapore, India and Korea,
Outdoor - Golf, Travel, Swimming, Hiking, Bowling, Scuba Diving, Fishing and Archery.
Work Experience
23 years
Personal Information
- Age: 45
- Expected Salary: MYR 15,000.00
- Number of Children: 4
- Date of Birth: 07/18/79
- Gender: Male
- Nationality: Malaysia
- Marital Status: Married
Permanent Residence
Malaysia
References
- Mr. Azenan Azalan, +60 16-274 3689, azenan@inter-media.com.my, CEO, Intergrated Media Sdn Bhd
- Mr. Ibrahim Mohamad, 012-32266 96, briangold_19@gmail.com, Former Sr. Sales Manager, Seni Jaya Outdoor SB
- Mr. Hasrulhisham Hashim, 013-9308039, hasrulhisham.hashim@gmail.com, Managing Director, Global Mahsuri (M) SB
Training
- Professional Selling - Subang Jaya
- Selling “Your Price Is Too High!” - Kuala Lumpur
- Solution Selling - LEDtronics HQ, Kuala Lumpur
- Daktronics HQ, Corporate Training - South Dakota, USA 2007
- Essential for Manager
- NOVASTAR NCE Certified Engineer
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