ABDUL QAYYUM AHZA ABDUL RAZAK
Port Klang,10
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Team Leader
Petronas
06.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Waiters
Crystal Crown Hotel
01.2022 - 06.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
SPM -
SEKOLAH MENENGAH DATO HAMZAH
Port Klang, Selangor, Malaysia 01.2014 - 12.2018
DIPLOMA - Multimedia
KOLEJ YAYASAN MELAKA
MELAKA 04.2020 - 10.2023
Skills
Guest Relations Management
Work Planning
Illustration
Photography
Storyboarding
Computer literate
Personal Information
- Age: 23
- Date of Birth: 04/09/01
- Marital Status: BUJANG
Guardian
- ABDUL RAZAK BIN AHMAD, 017-3734197
- NOR HAZARINA BINTI MAT SARIP, 017-3397308
Languages
Malay
Advanced
C1
English
Upper intermediate
B2
Software
Words
Photoshop
Excel
PowerPoint
Timeline
Team Leader
Petronas
06.2022 - Current
Waiters
Crystal Crown Hotel
01.2022 - 06.2022
DIPLOMA - Multimedia
KOLEJ YAYASAN MELAKA
04.2020 - 10.2023
SPM -
SEKOLAH MENENGAH DATO HAMZAH
01.2014 - 12.2018
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