Abdul Nasir Bin Abd Rahim

• Kept robust spare parts inventory based on expected needs to minimize downtime.
• Efficiently installed electrical systems and components with careful analysis of technical schematics and specifications.
• Located and addressed electrical connection issues such as frayed wires and worn insulation to prevent larger problems.
• Organized and managed smooth preventive maintenance tasks such as evaluating part functionality, cleaning components and removing old seals and gaskets.
• Done renovation House or office
• Full wiring for House and Office

• Described product and service details to customers to provide information on benefits and advantages.
• Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies.
• Employed comprehensive benchmarks to establish and monitor customer service standards.
• Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.
• Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
• Persuaded customers to sign up for customer loyalty program to generate additional company revenue.
• Delivered exceptional training and hands-on motivation to team members to enhance customer satisfaction.
• Asked open-ended questions and researched issues in system to resolve various customer billing errors.
• Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
• Made reasonable procedure exceptions to accommodate unusual customer requests.
• Evaluated interactions between associates and customers to assess personnel performance.

• Devised processes to boost long-term business success and increase profit levels.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Organized spaces, materials and catering support for internal and client-focused meetings.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.
• Additional as off Junior HR/Admin,with had special task example create SOP, Hired,Purchasing and also doing proposal to CEO.

* Send parcel to Customer

* Make pickup service to existing Customer

* Make payment for Tax,EPF,Socso and Court

* Send Court summon