To be a part of the company by experiencing a challenging job that indulges professional growth and utilizes general knowledge and skills. Highly flexible and adaptable performer, adept at multi-tasking.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Product developer
Rx Sciences Sdn Bhd
01.2023 - Current
Formulation Development and Research: Conduct research and literature reviews to identify new ingredients and technologies for developing pet supplement formulas
Design and develop new pet supplement formulations based on market needs and regulatory requirements
Perform pre-formulation studies to assess the compatibility of ingredients and establish manufacturing feasibility
Product Testing and Analysis: Develop and conduct stability testing protocols to ensure the quality, safety, and efficacy of pet supplement formulations throughout their shelf life
Perform or oversee quality control testing of raw materials, in-process materials, and finished products according to established procedures
Analyze test results and interpret data to ensure compliance with quality standards and specifications
Production Operations Management: Oversee the production process of pet supplements, ensuring adherence to established protocols and Good Manufacturing Practices (GMP)
Manage and train production personnel on proper procedures and equipment operation
Troubleshoot production issues and implement corrective actions to maintain consistent product quality and output
Regulatory Affairs and Compliance: Stay up-to-date on relevant regulations and guidelines governing pet supplement manufacturing
Ensure compliance with all applicable regulatory requirements in the formulation, production, and distribution of pet supplements
Maintain accurate and complete documentation of all processes and activities related to pet supplement manufacturing
Logistics and Export: Assist with the logistics of exporting pet supplements to international markets, ensuring compliance with customs regulations and proper documentation.
Admin Executive
Whitesmile Clear Aligner
06.2021 - 12.2022
Handle daily general administrative tasks
Answering phone calls/inquiries and emails
Handle walk-in customers
Assist the sales team in processing new orders
Prepare PO, Invoice, DO
Inform the driver to take out orders and arrange to schedule delivery to the customer
Maintain customer & supplier accounts in SQL like: Record payment and receipt
Maintain office stationery and office facility
Maintain the filling system
Managing all correspondence of courier services
Send out a Statement of Account to the customer for payment purposes
Chasing for payment when the customer account is already overdue
Write formal letters whenever required
Always provide a high level of customer service experience to customers.
Pharmacist
Rana El-Shaalan Pharmacy (Syria)
06.2014 - 08.2018
Always provide a high level of customer service experience to customers
Provide excellent pharmaceutical services, patient medication counseling on drugs & healthcare advice to customers
Responsible for controlling and dispensing medicines and health care products including drug ordering, recording & documentation of inventory management to ensure products are available on a timely basis
Responsible for general management & daily operation of retail pharmacy outlet
To supervise the pharmacy staff & maintain staff competence by providing healthcare, medical & daily operation training to team members
Working with relevant departments to ensure excellent operational standards and effective training, mentoring, and career development for the team members
Lead outlet as a team to achieve the turnover target and overall store performances
Independent & aggressive team player in driving sales, managing daily retail operations and staff management
OPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHDOPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHD