ABDUL MUAZ ABDUL HAMID
Fiber Solutionist
Sungai Buloh
Summary
Experienced and dedicated Fiber Solutionist with a proven track record of delivering exceptional customer experiences and resolving issues promptly and efficiently. Passionate about assisting individuals, I utilize strong communication skills, extensive knowledge, and a solution-oriented mindset to contribute to a team dedicated to ensuring customer satisfaction. With over two years of experience in this field, eager to bring expertise to a dynamic and customer-focused environment. Currently seeking a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Fibre Solutionist
Maxis Broadband Sdn Bhd
03.2022 - Current
- Responsible for managing end-to-end fiber optic installation to ensure a seamless customer experience, including equipment consultation, troubleshooting, service testing, and promoting current offers for upselling and cross-selling
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
WEB DEVELOPER
Ejen2u International Sdn Bhd
08.2020 - 02.2022
- Handled full lifecycle development of e-commerce websites, including design, coding, debugging, testing, deployment, and support, while integrating data from multiple back-end services to meet client specifications
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Oversaw technical issues and troubleshooting requests to resolve user problems.
- Reduced server load and improved page response times by implementing efficient caching strategies.
Assistant Manager
Syarikat Bantayan Sdn Bhd
04.2015 - 06.2016
- Assisted in managing transportation logistics, coordinated resort-related tourism events, and ensured seamless collaboration between transportation services and resort operations to meet guest and company requirements
- Coordinated with other Driver and Resort company to improve overall company efficiency and effectiveness.
COMPUTER & PRINTER TECHNICIAN
Tzone Computer Sales & Services Sdn Bhd
08.2014 - 03.2015
- Provided technical support for computer systems and printers, handling troubleshooting, repairs, installations, and routine diagnostics
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
Education
Bachelor Computer Engineering Technology - Computer System
UNIVERSITI TEKNIKAL MALAYSIA MELAKA
Durian Tunggal, Melaka, Malaysia 01.2016 - 07.2020
Diploma - Computer Programming
POLYTECHNIC KUCHING
Kuching, Sarawak, Malaysia 01.2012 - 01.2015
Skills
Fast learner
undefinedReferences
- Norizzat Bin Mohd Jais, +6016-6600576, norizzat@maxis.com.my
- Amirul Zinel, +60173822894, amirulzinel@gmail.com
Additional Information
- Kor Suksis at Universiti Teknikal Malaysia Melaka (2016 -2019)
- Won Silver Medal in Competition IDEX (Innovation & Design Expo) at UTeM 2019
Timeline
Fibre Solutionist
Maxis Broadband Sdn Bhd
03.2022 - Current
WEB DEVELOPER
Ejen2u International Sdn Bhd
08.2020 - 02.2022
Bachelor Computer Engineering Technology - Computer System
UNIVERSITI TEKNIKAL MALAYSIA MELAKA
01.2016 - 07.2020
Assistant Manager
Syarikat Bantayan Sdn Bhd
04.2015 - 06.2016
COMPUTER & PRINTER TECHNICIAN
Tzone Computer Sales & Services Sdn Bhd
08.2014 - 03.2015
Diploma - Computer Programming
POLYTECHNIC KUCHING
01.2012 - 01.2015
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