ABDUL RAHIM
Bintulu,Sarawak
Summary
Improve and advance yourself in every field you are involved in to make your career professional.
Results-driven management professional prepared for leadership roles in branch operations. Leveraged industry insights to streamline processes and improve customer experiences. Known for team collaboration and adaptability, delivering consistent results through effective communication and strategic planning.
Experienced with branch operations management, ensuring seamless daily functions and customer satisfaction. Utilizes strategic thinking to implement efficient processes and enhance team productivity. Knowledge of leadership and problem-solving contributes to sustained success in dynamic environments.
Overview
22
22
years of professional experience
Work History
Assistant Branch Manager/Compliance Auditor
Pos Malaysia (Ar-Rahnu)
Kota Kinabalu,Sabah
01.2013 - 01.2026
- Salary Monthly RM3911.
- Assisted in managing daily branch operations and ensuring compliance with company policies.
- Streamlined customer service processes, improving response times and satisfaction rates.
- Developed staff training programs to enhance team performance and service quality.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
Office Boy
Raja Emas Goldsmith
Sibu,Sarawak
01.2006 - 01.2013
- Salary: Monthly RM1400.
- Maintained cleanliness and organization of workspace to enhance operational efficiency.
- Assisted in inventory management, ensuring accurate stock levels for daily operations.
- Supported staff productivity by handling incoming calls and directing them to the appropriate personnel.
Ferry Sailor
Soon Hua Hong Enterprise
Sibu, Sarawak, Malaysia
06.2004 - 05.2006
- Salary Monthly RM 550.
- Conducted routine maintenance on equipment to maximize operational readiness.
- Collaborated with crew members to execute safety drills and emergency procedures.
- Operated navigation systems to ensure safe and efficient vessel movement.
Education
High School Diploma -
SM Teknik Sibu
Sibu01-2003
PMR -
SMK Kampung Nangka
Sibu, Sarawak, Malaysia01-2001
UPSR -
SRK Kampung Banyok
Sibu01-1998
Skills
- Microsoft Word: 8/10
- Microsoft Office: 8/10
- Microsoft P/Point: 7/10
- Operations management
- Business development
- Operational efficiency
- Audit preparation
- Cash handling
- Audit monitoring
- Loans
- Compliance management
- Branch service quality
- Strong leadership
lANGUAGE
Malay
Native or Bilingual
English
Professional Working
Timeline
Assistant Branch Manager/Compliance Auditor
Pos Malaysia (Ar-Rahnu)
01.2013 - 01.2026
Office Boy
Raja Emas Goldsmith
01.2006 - 01.2013
Ferry Sailor
Soon Hua Hong Enterprise
06.2004 - 05.2006
High School Diploma -
SM Teknik Sibu
PMR -
SMK Kampung Nangka
UPSR -
SRK Kampung Banyok