Microsoft Office
Fiqrie Karim
Executive Planning
Kota Tinggi,81900
Summary
Accomplished Planning Executive with a proven track record at Armour Security and Protection Services, enhancing team productivity and project outcomes through effective change management and workflow optimization. Skilled in relationship building and financial forecasting, I've significantly contributed to operational efficiency and customer satisfaction, embodying department oversight and innovative research methods.
Work History
Planner Executive
Armour Security And Protection Services
06.2024 - Current
- Streamlined workflow processes for improved team productivity and project outcomes.
- Facilitated communication between departments, ensuring alignment of goals and expectations.
- Championed change management efforts, driving organizational growth through process improvements and innovations.
- Microsoft office suite & Financial forecasting
ATM Technician
Armour Security And Protection Services
03.2022 - 02.2024
- Collaborated with bank personnel to identify and address specific needs related to ATM operations and security measures.
- Strengthened bank reputation with excellent customer service, addressing any concerns or questions related to ATM usage in a professional manner.
- Boosted operational efficiency through regular calibration tests that ensured accurate dispensing amounts from ATMs.
- Sustained uptime for ATM networks by working closely with remote monitoring teams to promptly identify and address any technical issues.
Assistant Manager
BHP
01.2019 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
2013 - 2017
2017 - 2018 -
Skills
Adaptability
Teamwork
Comumunication skills
Department oversight
Planning issues
Research methods
Software
Database Management
Operating system
Languages
Malay
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Overview
6
6
years of professional experience