ABD HALIM MOHD NASIR
Ex Assistant General Manager Telekom Malaysia
Shah Alam, Selangor,10
Summary
Dynamic Assistant General Manager with Telekom Malaysia, skilled in building electrical maintenance and vendor management. Achieved 99.99% power availability through strategic planning and team leadership. Enhanced employee relations and operational efficiency, fostering a collaborative environment that drove significant improvements in customer satisfaction and project outcomes.
Overview
37
37
years of professional experience
Work History
Assistant General Manager
Telekom Malaysia
01.2016 - 07.2020
- Responsible on tender for selecting vendors for maintaining TM vehicles in regions
- Yearly assesment of vendors with regional managers
- Implementing special projects such real time vehicle monitoring system for TM vehicles
- Sale of used vehicles across regions
- Quality System implementation across regions
- Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
- Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
Assistant General Manager Electrical Unit
Telekom Malaysia
01.2014 - 12.2015
- Responsible for monitoring regional electrical maintenance activities.
- Responsible for improving current work procedures and aligning with Sirim ISO standards for regions to follow.
- Design and implement a power and cooling system for the new TM data centers in Brickfields, Cyberjaya, Putrajaya, Nusajaya, and Hong Kong. Increased customer satisfaction by addressing and resolving concerns in a timely manner, ensuring N+1 power, cooling, and telecommunication backup configuration to achieve a 99.99% availability target.
- Investigate and assist regional managers with any electrical issues, and provide solutions.
- Assist TM HQ system Technology in tender specification reviews , tender evaluations and testing commisioning of battery and rectifiers system.
Assistant General Manager Central Operation
Telekom Malaysia
01.2011 - 12.2013
- Responsible for electrical, mechanical, and civil work including cleaning services for all TM buildings in Lembah Klang, except Menara TM and four commercial buildings.
- Ensuring all electrical power in all exchanges in Lembah Kelang is always available at 99.99% availability targets.
- Ensuring all cooling systems for telecommunication buildings are always available at a 99.99% availability target.
- Ensuring all maintenance servicing and testing activities on air conditioning, such as chillers and air conditioning units, are done on a weekly, monthly, and yearly basis according to the manufacturer's recommendation.
- Ensuring all generators are serviced yearly accordingly, and do monthly generator load testing on all buildings.
- Yearly shutdown of the electrical main switchboard and servicing of the generator changeover contactor, equipment battery system on load test, and tightening of connections.
- Monitors and manage various maintenance vendor operating in TM buildings in Lembah Kelang.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Assistant General Manager Electrical Unit
Telekom Malaysia
01.2006 - 12.2011
- Appointed to a new unit in TM dealing with the electrical system in TM infrastructures.
- Help newly formed regional electrical teams in terms of skills and knowledge, and assist with new maintenance procedures on electrical equipment.
- Technical expertise in advising TM on issues related to the electrical system.
- Assist TM's Property Operations regions in yearly electrical shutdowns on critical and important equipment and corporate buildings.
- Develop a manual for the monthly generator load test, annual electrical total preventive maintenance, and shutdown procedures.
- Identify chargemen AO and HT needs in TM, and send staff for proper on-the-job training to get the certificate. Liaise with Suruhanjaya Tenaga regarding charmen requirements.
- Develop technical specifications for the generator, Automatic Mains Failure System, synchronizing system, rectifier, and battery system for telecom equipment.
- Provide technical assistance and advice to telecommunication units on various electrical issues, such as constant tripping of ELCB on outdoor cabinets, and investigate any fire incidents in buildings and cabins.
- Liaise with the equipment supplier to help solve electrical issues such as the telecom battery supplier (improve specification), air conditioning supplier (building 1+1 air conditioning standby system reducing fire risks), and electrical supplier (auto reset ELCB reduces trippings).
- Improved operational workflows, resulting in smoother running of establishment.
- Boosted team morale and productivity by implementing regular feedback sessions and recognition programs.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Head Telearus Electrical Unit HQ
TELEKOM MALAYSIA
01.1991 - 12.2005
- Heading a new unit in TM specializing in Uninterruptible Power Supply for telecommunication equipment (AC and DC power systems).
- Fast response teams at HQ and regions are to repair any failure of the rectifier and battery system in TM.
- Prepare and develop new telecommunication battery specifications for telco equipment to follow according to international ITT standards.
- Liaise with the TM sourcing unit to prepare tender specifications for the battery and rectifier system, and the AC UPS system's new replacement programs.
- Liaise with Telearus teams in regions on maintenance, and monitor performance to ensure 99.99% equipment power availability targets.
- Training and improvement of skills for all Telearus staff in HQ and regions.
- Close cooperation with Telekom's System Technology HQ in developing battery and rectifier specifications, testing, and commissioning of new rectifier and battery systems at the site.
- Attending and participating in selective local and international symposiums on innovative and new telecommunication systems, and battery technology.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Assistant Manager Electrical HQ
Telecommunication
08.1983 - 12.1990
- Maintenance of the generator system and electrical system, particularly the mains switchboard, in Semenanjung Malaysia.
- Maintenance of no-breakset generator systems for all TM exchanges, satellite, and undersea cable buildings.
- Provide support in the maintenance and repair of faults for the electrical system in regions.
- Test and commissioning of the generator and electrical system of new TM buildings across Malaysia.
- Responsible for the availability of mobile generators in case of generator faults in TM buildings.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
Bachelor of Science - Electrical And Electronics
Univeraity Of Strathclyde
Glasgow Scotland United Kingdom 04.2001 -
Skills
Building electrical maintenance
Electrical system for Cooling system
Vendors management
Employee relations
Operations management
Strategic planning skill
Team leadership expertise
Timeline
Assistant General Manager
Telekom Malaysia
01.2016 - 07.2020
Assistant General Manager Electrical Unit
Telekom Malaysia
01.2014 - 12.2015
Assistant General Manager Central Operation
Telekom Malaysia
01.2011 - 12.2013
Assistant General Manager Electrical Unit
Telekom Malaysia
01.2006 - 12.2011
Bachelor of Science - Electrical And Electronics
Univeraity Of Strathclyde
04.2001 -
Head Telearus Electrical Unit HQ
TELEKOM MALAYSIA
01.1991 - 12.2005
Assistant Manager Electrical HQ
Telecommunication
08.1983 - 12.1990