Aaron Billones
Logistics & Warehouse Distribution Specialist
Shah Alam, Selangor
Summary
With 15+ years in logistics and warehouse environments. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
17
17
years of professional experience
2
2
Languages
Work History
On-Site Officer/Supervisor of Distribution Operations
Flash Express Malaysia
12.2021 - Current
- Supervised daily courier operations including parcel scanning, receiving, sorting, and outbound process.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Ensured compliance with SOPs, safety regulations and workplace safety standards.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Developed strong relationships with vendors and transportation providers, negotiating favorable contracts to minimize costs and maximize service quality.
- Prepared daily/weekly reports on parcel volume, delivery performance, and staff productivity.
- Handled customer complaints and coordinated resolutions with management.
- Coordinated with warehouse and customer service teams to resolve delays and improve efficiency.
Spare Parts Administrator/Logistics Coordinator
Ricoh Malaysia
02.2018 - 01.2020
- Managed spare parts inventory, requisitions, and shipments for technicians.
- Conducted physical counts, prepared monthly requisitions, and updated ERP systems.
- Processed export paperwork and managed parcel shipments daily.
- Ensured accuracy in documentation, packaging, and customer order fulfillment.
- Maintained inventory records and optimized efficiency in parts room operations.
- Organized and maintained an up-to-date database to efficiently track available stock and incoming shipments.
- Designed an effective labeling system for easy identification and retrieval of stored spare parts in the warehouse.
- Enhanced customer satisfaction with prompt and accurate delivery of spare parts orders.
Logistics Associate/Support Coordinator
Tonasco Malaysia
11.2016 - 10.2017
- Managed supply chain operations, optimizing transportation routes and carrier selection for cost savings.
- Provided customer service by promptly addressing inquiries related to order status or shipping delays.
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
- Coordinated and monitored supply chain operations, including raw material stocking and final product shipments.
- Utilized logistics IT systems to optimize procedures and maintain accurate records.
- Prepared reports for management and tracked warehouse stock levels.
Inventory Supervisor
DHL Supply Chain
06.2016 - 09.2016
- Oversaw purchase orders and data entry regarding shipped and received shipments.
- Optimized warehouse space utilization with effective layout planning and storage organization.
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Managed a team of warehouse staff to maintain high productivity levels, ensuring proper training and adherence to company policies.
- Directed cycle counts, physical inventories, and variance investigations.
- Coordinated product recalls, customer returns, and defective product handling.
- Led and supervised inventory team, conducting training and setting appropriate schedules.
- Supervised 10 to 15 inventory control personnel to support correct goods management and achievement of performance goals.
Inventory Control Clerk
Sentiasa Hebat Container Depot
05.2015 - 06.2016
- Managed inventory and movement reports for shipping lines.
- Operated depot management systems (CDMS, G-software).
- Provided administrative support including data entry, reporting, and computer troubleshooting.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Identified slow-moving items for clearance sales, optimizing warehouse space utilization.
- Maintained safety standards within the warehouse environment, promoting a secure workspace for all employees.
- Collaborated with team members to implement new procedures, boosting overall productivity.
- Supported customer service representatives in resolving order issues by providing accurate inventory information.
Inventory Clerk
CWT Container Logistics Pte.
11.2010 - 05.2015
- Completed physical inventory counts each month.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
- Reduced stock shortages by maintaining accurate records of incoming and outgoing shipments.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Maintained inventory records and performed data entry verification.
- Supported administrative tasks including purchase orders, expense reports, and petty cash.
- Provided customer service and reception support.
Site Supervisor
Ricwil Sdn. Bhd.
09.2009 - 12.2010
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Conducted staff evaluations, site inspections, and compliance checks.
- Coordinated with contractors and teams for timely project completion, ensuring efficiency and quality.
Administrative Assistant
Shui Woo Electroplating
12.2008 - 10.2009
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management.
- Maintained inventory of office supplies and placed orders.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Oversaw quality control for finished products.
- Increased accuracy in documentation by implementing a digital record-keeping system for all QC data.
- Enhanced communication between departments by providing clear, concise reports on product quality metrics.
- Ensured compliance with industry standards, maintaining a consistently high level of product quality.
Education
Accounting And Information Technology Science
SMK TTDI Jaya
Shah Alam, Selangor, Malaysia 04.2001 -
Skills
Ability to lead and supervise a team
Attention to detail and problem solving abilities
Vast knowledge of inventory and logistics operations
Proficiency in using WMS systems
Team building and leadership
Warehouse logistics
Operations management
Multitasking and organization
Data entry
Proficient in Microsoft Office Suite (Excel, Word & Powerpoint)
Professional and mature
Dedicated team player
Timeline
On-Site Officer/Supervisor of Distribution Operations
Flash Express Malaysia
12.2021 - Current
Spare Parts Administrator/Logistics Coordinator
Ricoh Malaysia
02.2018 - 01.2020
Logistics Associate/Support Coordinator
Tonasco Malaysia
11.2016 - 10.2017
Inventory Supervisor
DHL Supply Chain
06.2016 - 09.2016
Inventory Control Clerk
Sentiasa Hebat Container Depot
05.2015 - 06.2016
Inventory Clerk
CWT Container Logistics Pte.
11.2010 - 05.2015
Site Supervisor
Ricwil Sdn. Bhd.
09.2009 - 12.2010
Administrative Assistant
Shui Woo Electroplating
12.2008 - 10.2009
Accounting And Information Technology Science
SMK TTDI Jaya
04.2001 -