Aaron Billones
Logistics & Warehouse Distribution Specialist
Shah Alam, Selangor
Summary
With 15+ years in logistics and warehouse environments. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
17
17
years of professional experience
2
2
Languages
Work History
On-Site Officer/Supervisor of Distribution Operations
Flash Express Malaysia
12.2021 - Current
- Supervised daily courier operations including parcel scanning, receiving, sorting, and outbound process.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Ensured compliance with SOPs, safety regulations and workplace safety standards.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Developed strong relationships with vendors and transportation providers, negotiating favorable contracts to minimize costs and maximize service quality.
- Prepared daily/weekly reports on parcel volume, delivery performance, and staff productivity.
- Handled customer complaints and coordinated resolutions with management.
- Coordinated with warehouse and customer service teams to resolve delays and improve efficiency.
Spare Parts Administrator/Logistics Coordinator
Ricoh Malaysia
02.2018 - 01.2020
- Managed spare parts inventory, requisitions, and shipments for technicians.
- Conducted physical counts, prepared monthly requisitions, and updated ERP systems.
- Processed export paperwork and managed parcel shipments daily.
- Ensured accuracy in documentation, packaging, and customer order fulfillment.
- Maintained inventory records and optimized efficiency in parts room operations.
- Organized and maintained an up-to-date database to efficiently track available stock and incoming shipments.
- Designed an effective labeling system for easy identification and retrieval of stored spare parts in the warehouse.
- Enhanced customer satisfaction with prompt and accurate delivery of spare parts orders.
Logistics Associate/Support Coordinator
Tonasco Malaysia
11.2016 - 10.2017
- Managed supply chain operations, optimizing transportation routes and carrier selection for cost savings.
- Provided customer service by promptly addressing inquiries related to order status or shipping delays.
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
- Coordinated and monitored supply chain operations, including raw material stocking and final product shipments.
- Utilized logistics IT systems to optimize procedures and maintain accurate records.
- Prepared reports for management and tracked warehouse stock levels.
Inventory Supervisor
DHL Supply Chain
06.2016 - 09.2016
- Oversaw purchase orders and data entry regarding shipped and received shipments.
- Optimized warehouse space utilization with effective layout planning and storage organization.
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Managed a team of warehouse staff to maintain high productivity levels, ensuring proper training and adherence to company policies.
- Directed cycle counts, physical inventories, and variance investigations.
- Coordinated product recalls, customer returns, and defective product handling.
- Led and supervised inventory team, conducting training and setting appropriate schedules.
- Supervised 10 to 15 inventory control personnel to support correct goods management and achievement of performance goals.
Inventory Control Clerk
Sentiasa Hebat Container Depot
05.2015 - 06.2016
- Managed inventory and movement reports for shipping lines.
- Operated depot management systems (CDMS, G-software).
- Provided administrative support including data entry, reporting, and computer troubleshooting.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Identified slow-moving items for clearance sales, optimizing warehouse space utilization.
- Maintained safety standards within the warehouse environment, promoting a secure workspace for all employees.
- Collaborated with team members to implement new procedures, boosting overall productivity.
- Supported customer service representatives in resolving order issues by providing accurate inventory information.
Inventory Clerk
CWT Container Logistics Pte.
11.2010 - 05.2015
- Completed physical inventory counts each month.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
- Reduced stock shortages by maintaining accurate records of incoming and outgoing shipments.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Maintained inventory records and performed data entry verification.
- Supported administrative tasks including purchase orders, expense reports, and petty cash.
- Provided customer service and reception support.
Site Supervisor
Ricwil Sdn. Bhd.
09.2009 - 12.2010
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Conducted staff evaluations, site inspections, and compliance checks.
- Coordinated with contractors and teams for timely project completion, ensuring efficiency and quality.
Administrative Assistant
Shui Woo Electroplating
12.2008 - 10.2009
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management.
- Maintained inventory of office supplies and placed orders.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Oversaw quality control for finished products.
- Increased accuracy in documentation by implementing a digital record-keeping system for all QC data.
- Enhanced communication between departments by providing clear, concise reports on product quality metrics.
- Ensured compliance with industry standards, maintaining a consistently high level of product quality.
Education
Accounting And Information Technology Science
SMK TTDI Jaya
Shah Alam, Selangor, Malaysia 04.2001 -
Skills
Ability to lead and supervise a team
Timeline
On-Site Officer/Supervisor of Distribution Operations
Flash Express Malaysia
12.2021 - Current
Spare Parts Administrator/Logistics Coordinator
Ricoh Malaysia
02.2018 - 01.2020
Logistics Associate/Support Coordinator
Tonasco Malaysia
11.2016 - 10.2017
Inventory Supervisor
DHL Supply Chain
06.2016 - 09.2016
Inventory Control Clerk
Sentiasa Hebat Container Depot
05.2015 - 06.2016
Inventory Clerk
CWT Container Logistics Pte.
11.2010 - 05.2015
Site Supervisor
Ricwil Sdn. Bhd.
09.2009 - 12.2010
Administrative Assistant
Shui Woo Electroplating
12.2008 - 10.2009
Accounting And Information Technology Science
SMK TTDI Jaya
04.2001 -