CHIN JIA JUN
Sales Supervisor
Johor Bahru, Johor
Summary
Dynamic sales professional with a proven track record at Jia Maju Motor Sdn Bhd, consistently achieving sales targets through strategic market analysis and effective team collaboration. Skilled in problem-solving and channel management, I foster strong client relationships, enhancing customer satisfaction and driving revenue growth.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Sales Supervisor
Jia Maju Motor Sdn Bhd
Johor Bahru, Johor
10.2019 - Current
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
Waiter
Restaurant Loon Sing
Johor Bahru, Johor
07.2019 - 09.2019
- Managed high volume of customers during peak hours, maintaining prompt and efficient service..
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Intern
Forest City Golf Hotel
Johor Bahru, Johor
02.2019 - 06.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Diploma In Hotel Management
Tunku Abdul Rahman University of Management
Segamat, Johor, Malaysia 06.2017 - 06.2019
Secondary School
SMK Tenang Stesen
KM 19, Tenang Stesen, 85030 Segamat District, Joho 01.2013 - 09.2016
Primary School
Sekolah Rendah Jenis Kebangsaan Cina Ai Chun
01.2006 - 10.2012
Skills
Goals and performance
Problem-solving
Sales team assistance
Channel management
Goal setting
Market analysis
Timeline
Sales Supervisor
Jia Maju Motor Sdn Bhd
10.2019 - Current
Waiter
Restaurant Loon Sing
07.2019 - 09.2019
Intern
Forest City Golf Hotel
02.2019 - 06.2019
Diploma In Hotel Management
Tunku Abdul Rahman University of Management
06.2017 - 06.2019
Secondary School
SMK Tenang Stesen
01.2013 - 09.2016
Primary School
Sekolah Rendah Jenis Kebangsaan Cina Ai Chun
01.2006 - 10.2012
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