WONG ANN HUNG
Sales
Kuching,Sarawak
Summary
Motivated in sales with an extensive career and a track record of driving sales and boosting company morale. Hands-on, client-oriented professional who implements creative business development strategies and is dedicated to continuous improvement.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Consultant
GHY PTE LTD
4 2021 - 7 2023
- Advisory support to assist for Anti-Money Laundering (“AML”) & Know Your Client (“KYC”) Remediation Process Screening in Retail KYC consisting of Name screening Verification of Address, Corporate KYC and Transaction Monitoring for Client
- To perform WorldCheck on retail investors and document the results of the screening accordingly to Client AML/KYC requirements
- To perform checks based on the documents submitted by retail clients To perform an end-to end review on all the relevant newly onboarded corporate client and document the results of the KYC review accordingly to Client AML/KYC requirements
- Monitor and review transaction alerts in trading platform (AMLA) on a daily basis, carry out end to end investigation within the stipulated timeless if necessary
- Maintain complete record of information source for audit purpose
- Perform KYC and account information checking.
Senior Sales Manager
AMBANK (Malaysia) Berhad
01.2018 - 05.2020
- Lead sales team consisting of 5 sales manager and 70 sales staff by providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data, assigning sales territories and building own team Managing team sales by developing business plan that increase sales and revenue Setting and monitor individual sales team performance targets Tracking Sales goals, reports results and provide coaching and training to individual sales staff Ensure product advertise
Branch Manager
CIMB (Malaysia) Berhad
01.2018 - 01.2019
- Manage to grow mass affluent segment, preferred and business banking consumer base for banking business To drive region sales budget and business growth for branch deposits, loans and fee base
- To monitor, coach, and evaluate sales performance of Personal Financial Consultant, relationship manager and operation Recruiting, Coach and Develop competency for sales personnel in branch
Personal Financial Consultant
CIMB (Malaysia) Berhad
01.2013 - 01.2017
- Attend all walk-in customers with different type of needs
- To meet individual monthly sales/revenue target
- Actively cross sell wide range of loan and wealth management product such as ASB, Mortgage, ASNV, Unit Trust, Bancassurance, Structured investment/deposits, and depository products
- To establish strong rapport with customer to achieve customer loyalty
- To assist customers in resolving their issues, complaints and inquiry on bank's products and banking experience
- To contribute to achieve desired branch-servicing index.
Education
Bachelor of COMMERCE and MARKETING -
Swinburne University of Technology
01.2013 - 04.2010
SPM - undefined
SMB ST Joseph
01.1995 - 04.2000
Master of Science - Technopreneurship
UCSI University
Kuala Lumpur 04.2001 -
Skills
Microsoft Word
Microsoft Excel
Microsoft Power Point
Problem-Solving
Client Relationships
Client Engagement
Continuous Improvement
Customer Relationship Management
Accomplishments
- Year 2019 - GCEO AMBANK CEO Winner
- Year 2017 - CEO challenge winner
- Year 2016 - CEO challenge Achiever
- Year 2015 - CEO challenge Achiever
- Year 2014 - Achiever for Trip to Vietnam - Rookie of the year, Bancassurance winner Paris
Personaltraitsandattitude
- Excellent cross-cultural communication skills
- Quick learner
- Passion for continuous learning and personal growth
- Self-motivated, result driven and adaptable to changing conditions in working environment
- Manage to work under stress
- Mature and independent, able to work well with minimal supervision
- Demonstrate ability to establish workload priorities
- Friendly and trustworthy while demonstrate a genuine interest in people and be sensitive to their needs and aspirations.
- Able to coach product knowledge and selling skills
Availabilitytowork
Immediate
Tel
014 683 2222
Languages
English
Mandarin
Mandarin
References
- Ms. Alice Lin Wai Choo, Head of MDS Ambank (M) Berhad, +6012-3153020, Colleague and superior
- Mr. John Ling, CIMB Branch Manager, +60128083865, Colleague
Timeline
Senior Sales Manager
AMBANK (Malaysia) Berhad
01.2018 - 05.2020
Branch Manager
CIMB (Malaysia) Berhad
01.2018 - 01.2019
Personal Financial Consultant
CIMB (Malaysia) Berhad
01.2013 - 01.2017
Bachelor of COMMERCE and MARKETING -
Swinburne University of Technology
01.2013 - 04.2010
Master of Science - Technopreneurship
UCSI University
04.2001 -
SPM - undefined
SMB ST Joseph
01.1995 - 04.2000
Consultant
GHY PTE LTD
4 2021 - 7 2023