NORAZALIZA TAS
KLANG,SELANGOR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
15
15
years of post-secondary education
Work History
MANAGER
POTNAS ENTERPRISE
KLANG , SELANGOR
2014.03 - 2021.12
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Conducted monthly inventories of raw materials and components on work floor.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Resolved customer issues quickly and managed over accounts to increase sales and meet quotas.
- Held weekly meetings with director to identify techniques to overcome sales obstacles.
STORE CLERK
MAPO INDUSTRIES SDN BHD
PULAU INDAH , SELANGOR
2012.08 - 2013.11
- Performed inventory control, such as counting and stocking merchandise.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves and updating storage to meet current demands.
SENIOR SALES ASSISTANT
DESIGN N PRINT
KLANG , SELANGOR
2011.03 - 2012.12
- Helped customers locate products and checked store system for merchandise at other sites.
- Supported loss prevention goals by monitoring shopper behavior.
- Prepared and deliver customer sales quotes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
SUPERVISOR CASHIER
GIANT SUPERMARKET SDN BHD
KOTA KEMUNING , SHAH ALAM
2010.07 - 2011.07
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Built positive relationships with customers to increase repeat business.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
SALES ASSISTANT
SEVEN ELEVEN SDN BHD
KLANG , SELANGOR
2009.04 - 2010.12
- Helped customers locate products and checked store system for merchandise at other sites.
- Input credit and debit card payments in POS system to complete purchases.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
CASHIER
GIANT SUPERMARKET
KLANG , SELANGOR
2007.01 - 2009.11
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
SEKOLAH MENEGAH ADI PUTRA
MASJID TANAH 2001.01 - 2015.12
Skills
Staff Management
Timeline
MANAGER
POTNAS ENTERPRISE
2014.03 - 2021.12
STORE CLERK
MAPO INDUSTRIES SDN BHD
2012.08 - 2013.11
SENIOR SALES ASSISTANT
DESIGN N PRINT
2011.03 - 2012.12
SUPERVISOR CASHIER
GIANT SUPERMARKET SDN BHD
2010.07 - 2011.07
SALES ASSISTANT
SEVEN ELEVEN SDN BHD
2009.04 - 2010.12
CASHIER
GIANT SUPERMARKET
2007.01 - 2009.11
High School Diploma -
SEKOLAH MENEGAH ADI PUTRA
2001.01 - 2015.12
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