Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
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Linda Joseph Andrews

Linda Joseph Andrews

HR Manager
Kuala Lumpur,14

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.


Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

HR and Admin Manager

Optimum Infosolutions (M) Sdn Bhd (Solv MY-Client)
11.2023 - Current

    · Specialization in Human Resources role for organizational development,

    · On-Boarding and Off- Boarding process

    · Execute the overall full spectrum of Human Resources such as recruitment, employee relations, performance management (appraisal), and legal requirements-related matters

    · Ensure Company policies, procedures, and rules & regulations are being implemented, executed, and reviewed timely

    · Liaise with Government Department and Local Authority

    · Process of employment pass/ visa application and cancellation, accommodations, and expatriate matters

    · Overall office administrative duties such as travel arrangement, purchasing, company license renewal, etc

    · Comprehensive staff training and application process

    · Participate with employee welfare activities or Company event

    · Manage Compensation & Benefits which cover employee welfare, leave management, Insurance, claims, payroll other HR related matters

    · Maintain and safe keep of employee personnel files and other documents

    · All the department filling requirements - compile and maintain an up-to-date documentation for the department

    · Able to plan work priorities and simultaneously control multiple activities

    · Execute all assignments within deadlines

    · Produce reports which are timely, accurate and complete as when required with diligently and honestly

    · Other ad-hoc Human Resource and administrative job assigned time to time required by the Management.

    · Lead recruitment, hiring, and onboarding activities, training new joiners in operational processes, and conducting probationary performance reviews.

    · Monitored staff performance, continually seeking ways to improve team delivery for optimized financial success.

    · Recruited high-performing and accomplished team members, nurturing talent to develop skilled and capable workforce.

    · Maintained positive, professional working environment to optimism staff and customer satisfaction.

    · Handled escalated store policy violations, implementing security improvements to prevent shrinkage and misconduct.

    · Preparing analysis report for all exit

    · Approve employees' claims, timesheets and leaves.

    · Consolidate payroll details for submission to Finance department - Submission of monthly headcount report & leave reports.

    · Manage and advise employees on insurance matters.

    . Expert in handling MDEC and Immigration on employment pass processing.

    • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
    • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
    • Onboarded new employees with training and new hire documentation.
    • Reduced operational costs through comprehensive process improvement initiatives and resource management.
    • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
    • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
    • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.

HR Manager

Softenger Malaysia Sdn Bhd
02.2023 - 11.2023
  • Specialization in Human Resources role for organizational development, On-Boarding and Off- Boarding process, Execute overall full spectrum of Human Resources such as recruitment, employee relations, performance management (appraisal), and legal requirements-related matters, Compiling data and statistics on HR topics, Ensure Company policies, procedures, and rules & regulations are being implemented, executed, and reviewed timely, Liaise with Government Department and Local Authority, Process of employment pass/ visa application and cancellation, accommodations, and expatriate matters, Overall office administrative duties such as travel arrangement, purchasing, company license renewal, etc, Comprehensive staff training and application process, Participate with employee welfare activities or Company event, Manage Compensation & Benefits which cover employee welfare, leave management, Insurance, claims, payroll other HR related matters, Maintain and safe keep of employee personnel files and other documents, All department filling requirements - compile and maintain up-to-date documentation for department, Able to plan work priorities and simultaneously control multiple activities, Execute all assignments within deadlines, Produce reports which are timely, accurate and complete as when required with diligently and honestly, Other ad-hoc Human Resource and administrative job assigned time to time required by Management, Managed team of over 100 direct reports by offering support and constructive feedback, Coached and mentored junior team members effectively, regularly assessing knowledge and skills gaps and implementing corrective action, Continuously actioned past feedback to elevate service delivery, Lead recruitment, hiring, and onboarding activities, training new joiners in operational processes, and conducting probationary performance reviews.. Expert in handling MDEC and Immigration on employment pass processing.

HR Manager - L&D

Terrabit Consulting Sdn Bhd
03.2022 - 02.2023
  • Specialization in Human Resources role for organizational development, On-Boarding and Off- Boarding process, Execute the overall full spectrum of Human Resources such as recruitment, employee relations, performance management (appraisal), and legal requirements-related matters, Compiling data and statistics on HR topics, Ensure Company policies, procedures, and rules & regulations are being implemented, executed, and reviewed timely, Liaise with Government Department and Local Authority, Process of employment pass/ visa application and cancellation, accommodations, and expatriate matters, Overall office administrative duties such as travel arrangement, purchasing, company license renewal, etc, Comprehensive staff training and application process, Participate with employee welfare activities or Company event, Manage Compensation & Benefits which cover employee welfare, leave management, Insurance, claims, payroll other HR related matters, Maintain and safe keep of employee personnel files and other documents, All the department filling requirements - compile and maintain an up-to-date documentation for the department, Able to plan work priorities and simultaneously control multiple activities, Execute all assignments within deadlines, Produce reports which are timely, accurate and complete as when required with diligently and honestly, Other ad-hoc Human Resource and administrative job assigned time to time required by the Management, Managed team of over 100 direct reports by offering support and constructive feedback, Coached and mentored junior team members effectively, regularly assessing knowledge and skills gaps and implementing corrective action, Continuously actioned past feedback to elevate service delivery, Led recruitment, hiring, and onboarding activities, training new joiners in operational processes, and conducting probationary performance reviews.. Expert in handling MDEC and Immigration on employment pass processing.

HR Manager

SGRACE Loogistic SDN BHD
01.2021 - 03.2022
  • Handle On-Boarding and Off- Boarding process, Execute the overall full spectrum of Human Resources such as recruitment, employee relations, performance management (appraisal), and legal requirements-related matters, Compiling data and statistics on HR topics, Ensure Company policies, procedures, and rules & regulations are being implemented, executed, and reviewed timely, Liaise with Government Department and Local Authority, Prepare analysis report for all exit and joiners, Approve employees' timesheets and leaves, Consolidate payroll details for submission to 3rd party payroll vendor, Overall office administrative duties such as travel arrangement, purchasing, and etc, Handle the overall staff training and application process, Support and participate with employee welfare activities or Company event, Manage Compensation & Benefits which cover employee welfare, leave management, Insurance, claims, payroll other HR related matters, Maintain and safe keep of employee personnel files and other documents, Other ad-hoc Human Resource and administrative job assigned time to time required by the Management

HR Executive

MINDTECK SOFTWARE MALAYSIA SDN BHD
05.2018 - 09.2020
  • Screened, interviewed, and hired candidates to facilitate smooth recruitment procedures, Provided expert legal advice on disciplinary and grievance issues to support management, Compiled and updated employee files in electronic and paper formats to maintain accurate records, Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions, Stayed abreast with HR trends to apply best practices and quality standards, Designed and updated training manuals, materials, and presentations to align with objectives of organization, Initiated employee evaluation process and recommended policy changes to propel staff progress toward desired readiness goals, Formulated organizational chart with associated job ranks and responsibilities, Communicated with vendors and administrators to address queries and concerns and support internal and external requests, Administered comprehensive and equitable compensation and benefit plans for staff to optimize onboarding process.. Expert in handling MDEC and Immigration on employment pass processing.

HR Manager

ATYETI SDN. BHD
09.2017 - 04.2018
  • Manpower Planning and Recruitment (Local and Foreign talents), Recruitment planning/ Staffing, Prepare analysis reports for all exit and joiners, Consolidate payroll details for submission to the finance department, Maintain employee leave Records, Handled the full spectrum of the new hire Onboarding process, Implemented timesheet, leave form, staff's personal detail form, and other HR-related documents, Conduct monthly manpower meeting, Monthly statutory payment for all local and Expats staff, Process Employment pass for Expats, Ensure document for recruiting are complied with regulation, Participate in cost down activities for HR section as well as the company, Prepare Invoices and send hard copy Invoices to the respective clients and follow up on Payments, General administration tasks and ad-hoc duties assigned, Send document to Auditor for annual audited, Participate and Contribute to Company Events, Orientation of new employee explaining the rules about the organization, Monthly HR reporting based on needs, Prepare certification letters, offer letters and increment letters, Coordinate for Reward & Recognition activities, Employee verification for former employees, Separation formalities- filing of letters, exit interview for office staff and consultants, Built and maintained courteous and effective working relationships, Spoke to customers in multiple languages to resolve problems and answer questions, Collaborated with team members to achieve target results, Manage the immigration matters and others, Trained and mentored employees to maximise team performance.. Expert in handling MDEC and Immigration on employment pass processing.

HR Executive

USAHA TECHNOGREEN SDN BHD
09.2015 - 08.2017
  • Managed the hiring processes within the company, dealing with matters including writing adverts, reviewing CVs, and interviewing and selecting candidates, Create monthly timesheets, leave forms, staff's personal detail forms, and other HR-related documents, Prepare contracts and Letters to the employees, Handle On-Boarding and Off- Boarding processes, execute the overall full spectrum of Human Resources such as recruitment, employee relations, performance management (appraisal) and legal requirements related matters, Managing and process monthly payroll manually, Manually generate pay slips & sent it to the employees individually, Support Finance Department to prepare Invoices and send hard copy Invoices to the respective clients, Manage Compensation & Benefits which cover employee welfare, leave management, Insurance, claims, payroll other HR related matters, Screened, interviewed and hired candidates to facilitate smooth recruitment procedures, Coordinated with department managers to identify and facilitate workforce needs, Organized orientations, events and activities for employees to deliver objectives of organization, Stayed abreast with HR trends to apply best practices and quality standards, Drafted termination paperwork and exit interviews to comply with release procedures, Formulated organizational chart with associated job ranks and responsibilities, Other ad-hoc Human Resource and administrative job assigned time to time, Provided expert legal advice on disciplinary and grievance issues to support management, Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions, Compiled and updated employee files in electronic and paper formats to maintain accurate records

HR Executive

AGENSI PEKERJAAN FIRST STAFFERS SDN BHD
12.2014 - 09.2015
  • Support payroll administration (Propay Partners Sdn Bhd), Successfully handled the processes in the payroll for the outsourcing department, Successfully handled payroll systems such as Iwow, (OneHR), VS (Visual Solutions), and EPE (Sage Easy Pay Enterprise), Handled manual checking and also systematically updated BIK and EA forms, Mastered the systems employed by this firm in the short term, Successfully handled application letters, employment agreement letters, contract extension letters and other formal letters, Successfully handled compulsory documents (expatriate contract staff permit), Learned ways to do the payroll listing for invoices, Learned the proper way of HR filing system for those contract staffs, Successfully handled the processes in the payroll for outsourcing department for contract staffs, Generate pay slips & EA and email to designee, Checking early report for EA preparation (payroll report against individual EA), Email timesheet submission reminder to contract staff based on clients, Prepare monthly pay slips for Leap 29, Prepare contract and Letters to the contract staffs to the client companies such as Schumbeger, Siemens, GE, Alstom, Hazstek International and act, Email new hire agreement and supporting documents to the contract staffs, Arrange for contract induction / signing with contract staff in FS office, Work permit application for the expatriates, Collect all the documents required from the expatriates and highlight pending documents and record in personal file, Arrange the documents required, for director's signature and send it to Work Permit Agent (soft copy & hard copy), Support Finance Department to prepare Invoices for Contract Staffing and send hard copy and soft copy Invoices to the respective clients, General administration and ad-hoc task assigned, Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions, Communicated with vendors and administrators to address queries and concerns and support internal and external requests

Education

Bachelor of Industrial Psychology (Hons) - Industrial And Organizational Psychology

University Industry Selangor, Malaysia
Batang Berjuntai, Selangor, Malaysia
05.2012 - 10.2015

Skills

Problem-solving abilities

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Additional Information

True, True

Personal Information

Nationality: Malaysia

Timeline

HR and Admin Manager

Optimum Infosolutions (M) Sdn Bhd (Solv MY-Client)
11.2023 - Current

HR Manager

Softenger Malaysia Sdn Bhd
02.2023 - 11.2023

HR Manager - L&D

Terrabit Consulting Sdn Bhd
03.2022 - 02.2023

HR Manager

SGRACE Loogistic SDN BHD
01.2021 - 03.2022

HR Executive

MINDTECK SOFTWARE MALAYSIA SDN BHD
05.2018 - 09.2020

HR Manager

ATYETI SDN. BHD
09.2017 - 04.2018

HR Executive

USAHA TECHNOGREEN SDN BHD
09.2015 - 08.2017

HR Executive

AGENSI PEKERJAAN FIRST STAFFERS SDN BHD
12.2014 - 09.2015

Bachelor of Industrial Psychology (Hons) - Industrial And Organizational Psychology

University Industry Selangor, Malaysia
05.2012 - 10.2015
Linda Joseph AndrewsHR Manager