Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Conferences And Training
References
Timeline
Generic

ABU MANSOR NGAH

Summary

Procurement Seasoned and results-driven Manager with over 15 years of experience in procurement governance, compliance assurance, and strategic sourcing within the PETRONAS Group. Recognized as PETRONAS Governance Subject Matter Expert (SME) in procurement, with a proven track record in leading high-impact initiatives that strengthened governance and minimized value leakages. Spearheaded the development of the PETRONAS Groupwide Tender and Contract Manual and the Contract Management Framework, establishing robust standards across the organization. Appointed to the PETRONAS Integrity Task Force, contributing to the recovery of multimillion-ringgit value leakages through procurement integrity reviews. Pioneered governance enhancements, policy enforcement, and stakeholder engagement to uphold corporate reputation and drive value creation. Retail Sales and Operation Demonstrated excellence in retail petrol station operations, consistently surpassing sales targets and earning the Best Trading Area in Malaysia Award for outstanding performance and market leadership. Led the development of a real-time station asset management and monitoring application, significantly improving operational efficiency, asset visibility, and decision-making across the retail network. Known for strategic leadership, operational innovation, and a strong commitment to delivering business results while maintaining high standards of service and compliance.

Overview

24
24
years of professional experience

Work History

MANAGER, SPECIAL REVIEW AND INVESTIGATION, GROUP PROCUREMENT

PETROLIAM NASIONAL BERHAD (PETRONAS)
01.2020 - Current
  • Led and executed special reviews and investigations into procurement-related misconduct across PETRONAS Group, PACs, and registered vendors, identifying root causes and recommending risk mitigation strategies to safeguard corporate integrity and reputation.
  • Spearheaded the implementation of the Special Review and Investigation Framework, ensuring alignment with PETRONAS policies and governance standards.
  • Conducted detailed analysis, validation, and reporting of procurement irregularities, collaborating with internal and external regulatory bodies to ensure transparency and accountability.
  • Maintained and enhanced the special review management database, enabling data-driven insights and analytic reporting for management and stakeholders, including lessons learned and intervention planning.
  • Provided expert advisory support on procurement red flags, including breaches of processes, procedures, internal controls, and integrity concerns.
  • Championed continuous improvement initiatives in procurement governance, driving enhancements in compliance, operational efficiency, and risk management in line with PETRONAS guidelines.

PETRONAS INTEGRITY TASKFORCE, GROUP INTERNAL AUDIT

PETROLIAM NASIONAL BERHAD (PETRONAS)
01.2023 - 12.2023
  • Appointed as the sole subject matter expert in procurement integrity for the PETRONAS Integrity Task Force, entrusted with leading high-impact reviews across the Group.
  • Led the planning and execution of integrity reviews on procurement matters and red flags, ensuring thorough investigation and alignment with governance standards.
  • Conducted advanced data analytics to identify anomalies and propose targeted scopes of review, enabling focused and effective audit interventions.
  • Recommended strategic actions and governance enhancements to address procurement risks, safeguard corporate reputation, and minimize value leakages.
  • Authored comprehensive findings papers to the PETRONAS Audit Committee, delivering clear insights, root cause analysis, and actionable recommendations.
  • Collaborated with internal audit and governance teams to strengthen procurement controls and drive continuous improvement in integrity assurance.

MANAGER, COMPLIANCE AND ASSURANCE, GROUP PROCUREMENT

PETROLIAM NASIONAL BERHAD (PETRONAS)
06.2017 - 12.2019
  • Led and executed Compliance Assurance Reviews (CARs) across Procurement Entities and Regulatory Assurance at PACs to ensure alignment with PETRONAS procurement policies and statutory requirements.
  • Directed Licensing Assurance Reviews (LARs) on PETRONAS Licensed and Registered companies, ensuring compliance with the Petroleum Development Act (PDA) and internal licensing policies.
  • Managed end-to-end CAR activities, including strategic planning, extensive review, gap analysis, and validation of non-compliance findings to support risk mitigation and governance enhancement.
  • Spearheaded the implementation of Financial Control Framework (FCF) through the Compliance Self-Assessment Questionnaire (CSAQ), institutionalizing 1st Line Assurance practices across PETRONAS and PACs.
  • Provided strategic insights and reporting on compliance gaps, challenges, and implications to support management decision-making and continuous improvement.
  • Championed initiatives to enhance upstream and downstream supply chain management, driving operational efficiency and governance improvements in line with PETRONAS standards.

MANAGER, PROCUREMENT GOVERNANCE, GROUP PROCUREMENT

PETROLIAM NASIONAL BERHAD (PETRONAS)
06.2016 - 05.2017
  • Led the development, institutionalization, and enforcement of Group Procurement policies and guidelines across PETRONAS Group of Companies, ensuring full compliance with regulatory requirements and PETRONAS standards.
  • Spearheaded governance initiatives to uphold transparency, integrity, and maximize local participation in procurement activities, aligning with national objectives and corporate aspirations.
  • Directed the formulation, review, and implementation of Procurement Limits of Authority (LoA) and Summary of Authority (SoA), ensuring consistent application across end-to-end procurement processes including category strategy, tendering, contract management, and vendor development.
  • Managed and revised Terms of Reference and membership for Tender Committees, while serving as key liaison with internal and external stakeholders including enforcement authorities, state governments, and parliamentary bodies to safeguard PETRONAS’s reputation.
  • Oversaw Tender Evaluation Facilities Management, ensuring secure, efficient operations and adherence to procedural guidelines, while collaborating with Group Corporate Security to mitigate risks and respond to potential breaches.
  • Provided strategic direction and advisory to PETRONAS Group Companies, OPUs, and BUs, on contracting strategies, procurement execution, post-award administration, and issue resolution to ensure governance compliance and optimal business outcomes.

MANAGER PSC PROCUREMENT GOVERNANCE, MALAYSIA PETROLEUM MANAGEMENT (MPM)

PETROLIAM NASIONAL BERHAD (PETRONAS)
08.2013 - 05.2016
  • Develop and implement strategic sourcing plans for PS Contractors in upstream operations, ensuring full compliance with PETRONAS policies and maximizing value creation.
  • Facilitate and manage Tender Secretariat services for PETRONAS Tender Committees (TC), ensuring timely execution of pre-TC meeting events, quality minutes of meeting, and updates on matters arising to support efficient deliberation and smooth tendering processes.
  • Provide expert advisory services on upstream tendering and contracting processes to ensure compliance with procurement policies and minimize financial exposure.
  • Represent PETRONAS as a permanent member in PS Contractors’ Tender Committees, influencing procurement decisions to safeguard national interests and uphold the integrity of the procurement process.
  • Analyze and recommend timely approvals for contract awards, considering business requirements, local sensitivities, and regulatory frameworks to maximize value and sustain business growth.
  • Monitor and track tender approvals through structured planning and supervision to ensure timely execution and minimize operational disruptions.
  • Enforce PETRONAS procedures and statutory requirements, ensuring adherence to the Limits of Authority (LOA) and maintaining corporate governance and integrity.
  • Champion the implementation of COCD and HSE policies through effective communication and intervention programs to ensure full compliance and operational safety.
  • Lead continuous improvement initiatives in upstream supply chain management through benchmarking and stakeholder engagement to achieve fair pricing and cost savings in procurement activities.
  • Drive staff development through coaching, mentoring, and implementation of personal development plans to build a high-performance culture and enhance organizational capability.

EXECUTIVE, PLANNING & PERFORMANCE RETAIL SALES & OPERATION

PETROLIAM NASIONAL BERHAD (PETRONAS)
07.2012 - 07.2013
  • Led the development of the Ready for Business web application, designed to monitor live operational conditions of PETRONAS retail stations.
  • Oversaw end-to-end project execution, including requirements gathering, system design, stakeholder coordination, and deployment.
  • The platform enabled real-time visibility into station readiness, improved operational decision-making, and enhanced response times to on-ground issues, contributing to overall retail network efficiency.
  • Coordinate the inputs and recommend Retail Business Division’s annual Strategic Business & Planning Cycle outputs by consolidating budget requirement from relevant departments based on the agreed strategies and initiatives, scan and analyze industry outlook, compute potential volume/financial growth and prepare budget proposal pack for management consideration to achieve targeted growth with optimum profitability.
  • Business Performance Reporting - Consolidate and prepare Retail Business Division’s Business Performance reports by gathering relevant information, monitor, analyze, provide periodical reports for Management's decision making and control.

TERRITORY MANAGER, RETAIL SALES & OPERATION

PETROLIAM NASIONAL BERHAD (PETRONAS)
11.2008 - 06.2012
  • Successfully achieved sales targets for fuel and non-fuel businesses, including Mesra store and F&B services.
  • Led marketing and loyalty initiatives such as Mesra to boost customer engagement, while identifying growth opportunities and applying competitive strategies to expand market share.
  • Conducted regular site visits to ensure stations met PETRONAS standards and HSSE requirements.
  • Led improvement efforts to enhance service quality and operational efficiency, while ensuring full compliance with legal and regulatory guidelines to reduce operational risks.
  • Served as the main contact between PETRONAS and station dealers, building strong working relationships.
  • Provided coaching and business advice to help dealers improve performance and customer satisfaction and developed improvement plans based on performance reviews and market trends.
  • Monitored financial performance of retail stations, focusing on profitability and cost control to ensure sustainable results.
  • Reviewed performance reports regularly and recommended actions to improve outcomes, while guiding dealers with strategic and operational support to help them meet financial goals.

Trade Finance Executive

Malayan Banking Berhad
02.2002 - 06.2008
  • Managed end-to-end trade finance operations including Letter of Credit (LC) issuance, bank guarantees, bills for collection, and export/import documentation, ensuring full compliance with UCP 600 and ISBP standards.
  • Liaised with clients, correspondent banks, and internal departments to ensure accurate, timely processing of trade transactions while maintaining zero operational lapses.
  • Conducted due diligence and screening in compliance with AML/CFT, sanctions, and regulatory requirements, safeguarding the bank against trade-based financial risks.
  • Prepared and reviewed trade documentation to support cross-border transactions, ensuring alignment with customer instructions and international trade regulations.
  • Monitored and reconciled trade finance accounts, managed SWIFT messaging (MT7xx), and resolved discrepancies with minimal turnaround time.
  • Supported corporate clients in structuring trade solutions and provided advisory on financing options to optimize working capital and mitigate payment risks.
  • Collaborated with Relationship Managers to deliver customer-focused service, enhancing client satisfaction and retention in the trade finance portfolio.

Education

Bachelor of Business Administration -

University of Malaya
01.2001

Sijil Pelajaran Malaysia - Accounting

Sek Men Teknik Ipoh
Ipoh, Perak
01.1995

Skills

  • Procurement
  • Governance & Assurance
  • Retail Sales & Operation
  • Strategic Sourcing & Tender Management
  • Stakeholder Engagement & Reporting
  • Policy Development & Strategic Advisory
  • Digital Transformation & Innovation
  • Risk Management & Operational Efficiency
  • Leadership & Capability Building
  • Trade Finance Operations

Accomplishments

  • PETRONAS Integrity Task Force 2023 – Subject Matter Expert (SME) for procurement
  • PETRONAS Procurement Governance Subject Matter Expert (SME) 2022
  • Team Lead for PETRONAS’ Tender and Contract Manual (PTCAM) 2016
  • Team Lead for PETRONAS’ Contract Management Framework 2018
  • Team Member for PETRONAS Procurement Standard (PPS) 2020
  • Team Lead for development of Ready for Business
  • Best Trading Area for Fuel and Mesra Sales

Languages

English
Malay

Conferences And Training

Annual Combatting Procurement Fraud and Corruption in The Public & Private Sectors – Malaysian Anti-Corruption Commission (MACC), Dynamic Leadership, Impactful Leadership Communication, 3P Leadership Model & Leadership Competencies, Leadership Essentials: Building Your Influence, Leadership Essentials: Motivating Employee, Employee Performance Management, Certified Fraud Examiner (ACFE), Petroleum Development Act 1974, Enhanced Sourcing Guideline Masterclass (SL1), Procurement: Pre-Award (Sourcing), Post-Award (Contract Management) & Attributes of Contract Owner, Procurement Governance, Procurement Negotiations, Introduction to Sanctions and Competition Law, PETRONAS Assurance Fundamentals, COSO Internal Control Framework, PETRONAS Anti-Bribery and Corruption Policy and Guidelines (ABC Manual), Third Party Risk Management, Application of Risk Management, PETRONAS Marketing & Trading Activities, Supply & Operation for Marketing & Trading

References

References available on request

Timeline

PETRONAS INTEGRITY TASKFORCE, GROUP INTERNAL AUDIT

PETROLIAM NASIONAL BERHAD (PETRONAS)
01.2023 - 12.2023

MANAGER, SPECIAL REVIEW AND INVESTIGATION, GROUP PROCUREMENT

PETROLIAM NASIONAL BERHAD (PETRONAS)
01.2020 - Current

MANAGER, COMPLIANCE AND ASSURANCE, GROUP PROCUREMENT

PETROLIAM NASIONAL BERHAD (PETRONAS)
06.2017 - 12.2019

MANAGER, PROCUREMENT GOVERNANCE, GROUP PROCUREMENT

PETROLIAM NASIONAL BERHAD (PETRONAS)
06.2016 - 05.2017

MANAGER PSC PROCUREMENT GOVERNANCE, MALAYSIA PETROLEUM MANAGEMENT (MPM)

PETROLIAM NASIONAL BERHAD (PETRONAS)
08.2013 - 05.2016

EXECUTIVE, PLANNING & PERFORMANCE RETAIL SALES & OPERATION

PETROLIAM NASIONAL BERHAD (PETRONAS)
07.2012 - 07.2013

TERRITORY MANAGER, RETAIL SALES & OPERATION

PETROLIAM NASIONAL BERHAD (PETRONAS)
11.2008 - 06.2012

Trade Finance Executive

Malayan Banking Berhad
02.2002 - 06.2008

Sijil Pelajaran Malaysia - Accounting

Sek Men Teknik Ipoh

Bachelor of Business Administration -

University of Malaya

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