Siti Adlin Abdul Ghani

The following are some of the daily task assigned apart from other ad-hoc instructions from the upper management.

• Preparing Invoices : Generate accurate and timely invoices for goods provided by the company.
• Reviewing Orders : Checking sales / purchase orders received to ensure the correct information is reflected in the invoices.
• Processing Payment : Record payment received, issue receipts and update the company's financial records.
• Resolve Discrepancies : Investigate and resolve any discrepancies or errors related to billing or payment and liase with either department or clients.
• Communication : Respond to customer inquiries regarding invoices, payment terms and balances.
• Data Entry : Enter billing and payment accurately into accounting systems and invoicing software.
• Maintain Records : Organise and maintain system for financial document.
• Reporting : Assist in generating reports related to sales, receivables or financial status for management.
• Compliance : Ensure all invoicing is in compliant with company procedures and policies.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.

• Selling Products : Attend to customers directly to identify their needs and offer suitable products.
• Customer Relationship : Build and maintain strong relationships with customers , offering support and follow-up from time to time.
• Understand Products : Be aware of new products which include their features and benefits.
• Meeting Targets : Work towards achieving certain targets as set by the company.
• Negotiation : Negotiate prices and other terms of sales with customers.
• Handling Objection : Address issues , concern and objection raised by customers in a subtle ways.
• Feedback : Offer feedback to management on customers preferences, trend and other related issues.
• Documentation : Keep and maintain proper records and sales transaction.
• Promotion : Promote the company and its products and services through customers engagement.
• Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.

• Support the team in administrative duties.
• Assist Account Executive preparing reports.
• Support the finance manager with business accounting activities.
• Working with filing, spreadsheets, sales and purchase ledgers and journals.
• This includes raising, sending and paying invoices, and follow up with clients for payments.