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Hi, I’m
Hui Jia Lim
Retail Manager
Petaling Jaya,10
Summary
-Dedicated Retail Sales Manager with background in staff oversight and maximizing productivity. Knowledgeable in current merchandising trends, customer needs and shrink reduction. Successful career history comprising more than 4 years.
-Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
-Creative Social Media Coordinator with positive attitude and great background in cultivating positive online presences across multiple social platforms. Successful developing and managing ever-changing social media content calendars for multiple sites. Coordinates well with graphics team and marketing group to meet objectives.
Overview
12
years of professional experience
13
years of post-secondary education
6
Languages
Work History
M.A.C CosmeticsPetaling Jaya, Selangor
Retail Store Manager
01.2017 - Current
Job overview
- Trained team members in successful strategies to meet operational and sales targets.
- Managed store organization, maintenance and purchasing functions.
- Coordinated weekly conferences with store associates to communicate sales and customer service goals.
- Hired, trained and supervised retail team members bringing in Sales & Conversion Rate in annual revenue.
- Submitted orders for new inventory.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Answered questions about store policies and addressed customer concerns.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Resolved customer service issues promptly.
- Hired, trained and supervised retail team members bringing in 3mil in annual revenue.
M.A.C Cosmetics Kuala Lumpur, Kuala Lumpur
Professional Makeup Artist
05.2012 - 12.2016
Job overview
- Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Applied makeup in accordance with clothing style.
Precious Bridal HousePetaling Jaya, Selangor
Makeup Artist
01.2010 - 12.2011
Job overview
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Scheduled onsite and offsite makeup appointments for clientele.
- Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
Education
MODE Makeup AcademyKuala Lumpur
High School Diploma
01.2009 - 09.2010
University Overview
- Professional development completed in Professional Makeup Artist
Tsun Jin High SchoolKuala Lumpur
01.2004 - 12.2008
S.J.K.C Sungai ChuaKajang
01.1998 - 12.2003
Skills
Point of Sale systems
undefinedSoftware
Interests
Photography
Modeling
Content Creator
Diving
Singing
Workout
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Store Manager
M.A.C Cosmetics
01.2017 - Current
Professional Makeup Artist
M.A.C Cosmetics
05.2012 - 12.2016
Makeup Artist
Precious Bridal House
01.2010 - 12.2011
MODE Makeup Academy
High School Diploma
01.2009 - 09.2010
Tsun Jin High School
01.2004 - 12.2008
S.J.K.C Sungai Chua
01.1998 - 12.2003
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