Python (Programming)
Nur Irza Shahdatul Mardhiah Nor Azmi
Junior Data Analyst
Summary
Reliable employee seeking Data Analyst Intern position to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills and problem-solving skills. Offering excellent communication and good judgment gained from decades worth of work experience in retail industry.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
Administrative Assistant
Global Repro Sdn Bhd
Petaling Jaya
04.2022 - 11.2022
- Executed SQL Accounting System to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Helped customers complete purchases, locate items and issued receipts for complete transaction.
Retail Assistant
Mailboxes Etc. Jaya One
Petaling Jaya
06.2021 - 03.2022
- Assisted customers with prompt and polite support in-person and via telephone, especially regarding domestic and international couriers enquiries.
- Managed to boost sales by promoting overseas shipping.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Used POS system to process sales, returns, online orders.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Logged reports, expenses, receipts, and sales in company database.
Senior Retail Assistant
MUJI Sunway Pyramid
Petaling Jaya
08.2019 - 03.2021
- Actively engaged customers to provide general assistance and information on store merchandise.
- Increased sales and customer satisfaction through personalized servicing.
- Used POS system to process sales, returns, online orders and gift card activations.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Assistant Manager
7-Eleven Prima Sri Gombak
Batu Caves
01.2017 - 06.2019
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Investigated market to identify seasonal trends and forecast consumer needs.
Education
High School Diploma -
MRSM Alor Gajah
Melaka, Malaysia 01.2009 - 12.2010
Skills
Data Analysis
undefinedSoftware
Microsoft Excel
R (Programming)
Certification
Data Analytics Certification by Air Asia Academy with Google Cloud Partnership
Interests
Watching fantasy themed movies
Listening to various genres of music
Timeline
Data Analytics Certification by Air Asia Academy with Google Cloud Partnership
11-2022
Administrative Assistant
Global Repro Sdn Bhd
04.2022 - 11.2022
Retail Assistant
Mailboxes Etc. Jaya One
06.2021 - 03.2022
Senior Retail Assistant
MUJI Sunway Pyramid
08.2019 - 03.2021
Sijil Kursus Latihan Pengendalian Makanan by 7-Eleven
07-2017
Assistant Manager
7-Eleven Prima Sri Gombak
01.2017 - 06.2019
Soft Skills Certification by MRSM Alor Gajah
12-2010
High School Diploma -
MRSM Alor Gajah
01.2009 - 12.2010
Similar Profiles
GAUTHAMT VELAYUDAMGAUTHAMT VELAYUDAM
OPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHDOPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHD
Tan Jeng BangTan Jeng Bang
Auditor (Full-Time) at Global Professional Solutions Sdn Bhd (Zhonghui Anda (KL) Sdn Bhd)Auditor (Full-Time) at Global Professional Solutions Sdn Bhd (Zhonghui Anda (KL) Sdn Bhd)
Alisa EbauAlisa Ebau
People Data Analyst at Toll Global Forwarding (Malaysia) Sdn. Bhd.People Data Analyst at Toll Global Forwarding (Malaysia) Sdn. Bhd.