Dedicated, responsible and multi tasker personality as an" HR Professional" with a demonstrated history of working in the F&B and Construction Industry for 5 years and 9 months. I also have excellent communication and teamwork skills and strong problem solver. Highly capable of motivating any personnel to achieve the required performance. The overall practice industry placed me in a better position to enhance my human Resources role in an organization.
Overview
10
10
years of professional experience
Work History
F&B and Event Service Expert
Aloft Kuala Lumpur KL Sentral
04.2023 - Current
Deliver, Delight and engage our customers! The role of F&B and Event Service Expert is to assist the Food & Baverage Manager in ensuring all day to day operations in the department are executed and driven in accordance with standard procedures
You are assisting the Food & Baverage Manager to establish and maintain the highest standard of quality and service
F&B and Event Service Expert
Aloft Kuala Lumpur KL Sentral
12.2023 - 03.2024
HR- Foreign Worker Handling
Viewcon Resources Sdn Bhd
11.2022 - 12.2023
Responsible to assist and manage full spectrum of foreign workers related matters
Manage and control all related matters or documentation for foreign workers and expatriated including passport transactions, permit expiry, contracts of service and manpower movements
Assist in fulfilling requests for foreign workers on timely basis by providing good quality foreign workers to the operation/ divisions
Assist in onboarding procedures, including arrangement in picking up foreign workers from airport upon arrival, medical checkup (FOMEMA) and other necessity
Assist in all immigration and embassy matters such as passport, permit renewals and check-out memos as well as work permit cancellations due to resignations or abscondment
Assist in handling foreign worker's basic needs such as accommodation
Maintain database of all direct foreign workers and expatriates
Any other ad-hoc tasks that have been assigned by the immediate superior relating to foreign employment or management
Human Resources Officer
Cinnamon Group Sdn Bhd
04.2021 - 09.2022
Forming and maintaining employee records
Updating databases internally, such as leave record, claims, employee movement, etc
Preparing and amending where necessary HR documents, i.e
Employment contracts and recruitment guides
Communicating with external partners/ suppliers if necessary to complete certain assignments
Reporting regularly on HR metrics, such as company turnover and employees' matters to the HR Manager
Being the first point of contact for employees on any HR related queries
Assisting with payroll by providing the department with relevant employee information in order to process payroll in time
Helping with various arrangements internally within the company
Assist in pensions and benefits administration
Assist in recruitment i.e
Post vacancies and manage the job portals, assign right fit candidates to the respective outlets or departments
Assist in looking after the health, safety and welfare of all employee
Assist in organizing staff training sessions and activities
Assist the HR Manager in developing and upkeeping the company's employee handbook and rules & regulations
Ensuring candidates have the right to work at the organization
Assisting in arranging employee's engagement activities
Work closely with the HR Executives in HR related matters as assigned by the HR Manager
Any other lawful assignment given by the HR Manager or higher management from time to time
Human Resources Assistant
De-luxe Food Services Sdn Bhd
06.2019 - 09.2020
Arrange the recruitment & staffing, compensation, benefit, employee relation & training
Handling foreigner workers issues including the passport, the work permit application, renewal & FOMEMA
To assist in Human Resource, matter such interview schedule arrangement, panel clinic, staff welfare
To drive and administer the recruitment process i.e
Sourcing, screening, interviewing, and selecting of candidates, inclusive liaising with advertisers, recruitment agencies, candidates
Monitor employees' attendance and leave record and make contribution to government statutory
Maintain up to date HR files & database
Orientation new employees to the organization
To assist in handle disciplinary issues
Coordinate with IT department and all office equipment
Any other Ad-Hoc duties assigned by the management from time to time
Facilitated and timely implementation of employee Job
Descriptions and performance appraisal related matters
Attendance, Annual Leave, Sick Leave, Overtime monitoring every month
Organize uniform and shoe, thumbprint and documentation for production workers
Basic payroll
Organize KWSP, PERKESO, PCB and HRDF payment end of month
Monitoring staff overtime
Hr & Admin Assistant
Flexi Contract Sdn Bhd
05.2017 - 02.2019
Assist in employee personal file maintenance
Filing of regulatory documents
Staff Attendance monitoring
Answering supplier call
Filling Invoice
Do Purchase Order
Do Delivery Order
Arrangement Lorry
Order company stationery and renovation equipment
Follow up with supplier for goods
Do Completion report
Purchase Insurance for new store
Apply permit for work
Arrange contractor to do repair and maintenance works
Hr Recruitment / Consultant (Internship)
Agensi Perkerjaan Talent Match Sdn Bhd
12.2016 - 04.2017
Find clients and foster long relationship
Evaluate resumes and applications
Have to make email blast to client using emails in the newspaper
Match the most suitable candidate and arrange them for the interview
Create good relationship and provide advice
Sourcing candidates using database or social media
Make cold call to client and approach them for engage with agencies
Interview particular candidate for Customer Services job
Do job posting in free job sites, websites and Facebook
Partimer
The Hotel Royale Chulan
10.2015 - 11.2016
Take orders and serve food and beverages to the guest at tables or dining establishment
Check with the customer to ensure that they enjoying their meal and take action to correct any problems
Communicate with customer to resolve complaints or ensure satisfaction
Provide guests with general information and assistance
Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries
PARTIMER CREW
GOLDEN SCREEN CINEMA
03.2015 - 09.2015
Manage cleaning and maintenance activity on equipment sure as oven and grills
Ensure that the order and food presentation must be clean at all the time
Relay orders to the kitchen so that they can be prepared immediately
Take cash or process credit cards in exchange of meals sold
Education
SPM - undefined
Diploma in Corporate Administration - undefined
Bachelor in Human Resources with Honours - undefined
IELTS Course - undefined
Skills
Strong and systematic organizational skill
undefined
Interestsandgoals - Summary
With people skills, confidence, and independence will support me to adapt to new cultures and environments. This will further enable me to achieve the company's goals and objective whom I will venture with.
Timeline
F&B and Event Service Expert
Aloft Kuala Lumpur KL Sentral
12.2023 - 03.2024
F&B and Event Service Expert
Aloft Kuala Lumpur KL Sentral
04.2023 - Current
HR- Foreign Worker Handling
Viewcon Resources Sdn Bhd
11.2022 - 12.2023
Human Resources Officer
Cinnamon Group Sdn Bhd
04.2021 - 09.2022
Human Resources Assistant
De-luxe Food Services Sdn Bhd
06.2019 - 09.2020
Hr & Admin Assistant
Flexi Contract Sdn Bhd
05.2017 - 02.2019
Hr Recruitment / Consultant (Internship)
Agensi Perkerjaan Talent Match Sdn Bhd
12.2016 - 04.2017
Partimer
The Hotel Royale Chulan
10.2015 - 11.2016
PARTIMER CREW
GOLDEN SCREEN CINEMA
03.2015 - 09.2015
SPM - undefined
Diploma in Corporate Administration - undefined
Bachelor in Human Resources with Honours - undefined