Summary
Overview
Work History
Education
Skills
Interestsandgoals - Summary
Timeline
Generic
STEPHANIE SHANMUGAM

STEPHANIE SHANMUGAM

Summary

Dedicated, responsible and multi tasker personality as an" HR Professional" with a demonstrated history of working in the F&B and Construction Industry for 5 years and 9 months. I also have excellent communication and teamwork skills and strong problem solver. Highly capable of motivating any personnel to achieve the required performance. The overall practice industry placed me in a better position to enhance my human Resources role in an organization.

Overview

10
10
years of professional experience

Work History

F&B and Event Service Expert

Aloft Kuala Lumpur KL Sentral
04.2023 - Current
  • Deliver, Delight and engage our customers! The role of F&B and Event Service Expert is to assist the Food & Baverage Manager in ensuring all day to day operations in the department are executed and driven in accordance with standard procedures
  • You are assisting the Food & Baverage Manager to establish and maintain the highest standard of quality and service

F&B and Event Service Expert

Aloft Kuala Lumpur KL Sentral
12.2023 - 03.2024

HR- Foreign Worker Handling

Viewcon Resources Sdn Bhd
11.2022 - 12.2023
  • Responsible to assist and manage full spectrum of foreign workers related matters
  • Manage and control all related matters or documentation for foreign workers and expatriated including passport transactions, permit expiry, contracts of service and manpower movements
  • Assist in fulfilling requests for foreign workers on timely basis by providing good quality foreign workers to the operation/ divisions
  • Assist in onboarding procedures, including arrangement in picking up foreign workers from airport upon arrival, medical checkup (FOMEMA) and other necessity
  • Assist in all immigration and embassy matters such as passport, permit renewals and check-out memos as well as work permit cancellations due to resignations or abscondment
  • Assist in handling foreign worker's basic needs such as accommodation
  • Maintain database of all direct foreign workers and expatriates
  • Any other ad-hoc tasks that have been assigned by the immediate superior relating to foreign employment or management

Human Resources Officer

Cinnamon Group Sdn Bhd
04.2021 - 09.2022
  • Forming and maintaining employee records
  • Updating databases internally, such as leave record, claims, employee movement, etc
  • Preparing and amending where necessary HR documents, i.e
  • Employment contracts and recruitment guides
  • Communicating with external partners/ suppliers if necessary to complete certain assignments
  • Reporting regularly on HR metrics, such as company turnover and employees' matters to the HR Manager
  • Being the first point of contact for employees on any HR related queries
  • Assisting with payroll by providing the department with relevant employee information in order to process payroll in time
  • Helping with various arrangements internally within the company
  • Assist in pensions and benefits administration
  • Assist in recruitment i.e
  • Post vacancies and manage the job portals, assign right fit candidates to the respective outlets or departments
  • Assist in looking after the health, safety and welfare of all employee
  • Assist in organizing staff training sessions and activities
  • Assist the HR Manager in developing and upkeeping the company's employee handbook and rules & regulations
  • Ensuring candidates have the right to work at the organization
  • Assisting in arranging employee's engagement activities
  • Work closely with the HR Executives in HR related matters as assigned by the HR Manager
  • Any other lawful assignment given by the HR Manager or higher management from time to time

Human Resources Assistant

De-luxe Food Services Sdn Bhd
06.2019 - 09.2020
  • Arrange the recruitment & staffing, compensation, benefit, employee relation & training
  • Handling foreigner workers issues including the passport, the work permit application, renewal & FOMEMA
  • To assist in Human Resource, matter such interview schedule arrangement, panel clinic, staff welfare
  • To drive and administer the recruitment process i.e
  • Sourcing, screening, interviewing, and selecting of candidates, inclusive liaising with advertisers, recruitment agencies, candidates
  • Monitor employees' attendance and leave record and make contribution to government statutory
  • Maintain up to date HR files & database
  • Orientation new employees to the organization
  • To assist in handle disciplinary issues
  • Coordinate with IT department and all office equipment
  • Any other Ad-Hoc duties assigned by the management from time to time
  • Facilitated and timely implementation of employee Job
  • Descriptions and performance appraisal related matters
  • Attendance, Annual Leave, Sick Leave, Overtime monitoring every month
  • Organize uniform and shoe, thumbprint and documentation for production workers
  • Basic payroll
  • Organize KWSP, PERKESO, PCB and HRDF payment end of month
  • Monitoring staff overtime

Hr & Admin Assistant

Flexi Contract Sdn Bhd
05.2017 - 02.2019
  • Assist in employee personal file maintenance
  • Filing of regulatory documents
  • Staff Attendance monitoring
  • Answering supplier call
  • Filling Invoice
  • Do Purchase Order
  • Do Delivery Order
  • Arrangement Lorry
  • Order company stationery and renovation equipment
  • Follow up with supplier for goods
  • Do Completion report
  • Purchase Insurance for new store
  • Apply permit for work
  • Arrange contractor to do repair and maintenance works

Hr Recruitment / Consultant (Internship)

Agensi Perkerjaan Talent Match Sdn Bhd
12.2016 - 04.2017
  • Find clients and foster long relationship
  • Evaluate resumes and applications
  • Have to make email blast to client using emails in the newspaper
  • Match the most suitable candidate and arrange them for the interview
  • Create good relationship and provide advice
  • Sourcing candidates using database or social media
  • Make cold call to client and approach them for engage with agencies
  • Interview particular candidate for Customer Services job
  • Do job posting in free job sites, websites and Facebook

Partimer

The Hotel Royale Chulan
10.2015 - 11.2016
  • Take orders and serve food and beverages to the guest at tables or dining establishment
  • Check with the customer to ensure that they enjoying their meal and take action to correct any problems
  • Communicate with customer to resolve complaints or ensure satisfaction
  • Provide guests with general information and assistance
  • Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries

PARTIMER CREW

GOLDEN SCREEN CINEMA
03.2015 - 09.2015
  • Manage cleaning and maintenance activity on equipment sure as oven and grills
  • Ensure that the order and food presentation must be clean at all the time
  • Relay orders to the kitchen so that they can be prepared immediately
  • Take cash or process credit cards in exchange of meals sold

Education

SPM - undefined

Diploma in Corporate Administration - undefined

Bachelor in Human Resources with Honours - undefined

IELTS Course - undefined

Skills

Strong and systematic organizational skill

undefined

Interestsandgoals - Summary

With people skills, confidence, and independence will support me to adapt to new cultures and environments. This will further enable me to achieve the company's goals and objective whom I will venture with.

Timeline

F&B and Event Service Expert

Aloft Kuala Lumpur KL Sentral
12.2023 - 03.2024

F&B and Event Service Expert

Aloft Kuala Lumpur KL Sentral
04.2023 - Current

HR- Foreign Worker Handling

Viewcon Resources Sdn Bhd
11.2022 - 12.2023

Human Resources Officer

Cinnamon Group Sdn Bhd
04.2021 - 09.2022

Human Resources Assistant

De-luxe Food Services Sdn Bhd
06.2019 - 09.2020

Hr & Admin Assistant

Flexi Contract Sdn Bhd
05.2017 - 02.2019

Hr Recruitment / Consultant (Internship)

Agensi Perkerjaan Talent Match Sdn Bhd
12.2016 - 04.2017

Partimer

The Hotel Royale Chulan
10.2015 - 11.2016

PARTIMER CREW

GOLDEN SCREEN CINEMA
03.2015 - 09.2015

SPM - undefined

Diploma in Corporate Administration - undefined

Bachelor in Human Resources with Honours - undefined

IELTS Course - undefined

STEPHANIE SHANMUGAM