Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Farah Hanni Binti Shahril

Farah Hanni Binti Shahril

Malacca

Summary

Experienced Product Specialist in the pharmaceutical and medical device industry with 8 years of experience. Demonstrated success in customizing product recommendations, winning government tenders, and driving substantial sales growth. Proficient in product introduction, presentation, and medical education. Exceptional customer service, data analysis, and communication skills. Committed to maximizing sales and customer satisfaction through comprehensive sales reporting and analysis.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Product Specialist

Pharmaniaga Berhad
05.2019 - 09.2024

Consistently achieved territorial sales budget while ensuring sales is maintained and increased consistent with company's objective through proper execution of the sales and marketing plan for the assigned territories.

  • Awarded the Best Sales Performance Award for 3M Dental Care achieving 126% for fiscal year 2021
  • Awarded Best Performance Sales Award achieving 113% for fiscal year 2022
  • Awarded Best Performance Sales Award achieving 103% and Highest Growth Performance in Private Hospital for fiscal year 2023

Collaborated with management and marketing personnel to prepare quotations and proposal to build up new business and win governemnt tenders and contracts.

  • Successfully secured 2 years tender to supply dental products for Ministry of Defense (MINDEF) in 2022 and 2023 - the first of its kind breakthrough in the Commercial Division of Pharmaniaga

Developed and build strong network base with customers to have consistent sales growth.

  • Successfully enlisted 135 new account in 2023 and generated an overall growth of 34% Y-1.
  • Successfully achieved YTD of 118% for Malacca and Negeri Sembilan up to September 2024.
  • Generated growth of 171% in the government sector for Malacca and Negeri Sembilan.
  • Maintained and serviced new and existing customers to further strengthens company reputation, attended to any product complaints and pharmacovigilance.
  • Specializing in Novel product that includes multi-range of therapeutics such as dental, oral care, dermatology, gynecology and oncology covering general practitioners, pharmacies, dental clinics, private and government hospitals.

Maintained daily, weekly and monthly reporting through CRM.

  • Submitted pre and post calls according to the KPI set by the department.
  • Submitted thorough weekly and monthly report to update new business opportunities, sales leads, and competitors updates.

Conducted CME and CDE accordingly to expand product presence in the territory assigned.

  • Conducted RTD sessions among HCP to increase sales and product confidence.
  • Managed to list in products assigned in private and government hospitals.

Medical Accounts Specialist - Government Business

Biocare Manufacturing Sdn. Bhd.
08.2018 - 05.2019
  • Serviced government hospital selling inhalers and injectable iron sucrose
  • Gained recognition after successfully secured a 5 years KKM tender to supply Salbutamol inhaler (Biomol) within only 4 months of working as Medical Accounts Specialist and was confirmed earlier than the set probation period

Medical Sales Representative

Eltean Incorporated Sdn. Bhd.
08.2017 - 08.2018
  • Serviced general practitioners selling Sebamed

Product Specialist - Medical Device Division

UNIMED Sdn. Bhd.
02.2016 - 07.2017
  • Serviced general practitioners, pharmacists, private and government hospitals selling orthopedic supports, and rapid test kits
  • Successfully secured 5 years KKM tenders to supply dengue rapid test kits

Education

Bachelor of Science - Chemistry (Forensics Analysis)

Universiti Teknologi MARA (UiTM)
09.2015

Skills

  • Microsoft Office 365
  • Sales and Sales Probing
  • Communication and Negotiation
  • Customer Service and Pharmacovigilance
  • Product Presentation and Education
  • Data Analysis and CRM Reporting

Certification

High Impact Probing Skills Advanced Course - Medtecque Sdn. Bhd.


MCMC Microsoft AI Teach Digital Upskilling Program - MCMC and Microsoft.

Timeline

Product Specialist

Pharmaniaga Berhad
05.2019 - 09.2024

Medical Accounts Specialist - Government Business

Biocare Manufacturing Sdn. Bhd.
08.2018 - 05.2019

Medical Sales Representative

Eltean Incorporated Sdn. Bhd.
08.2017 - 08.2018

Product Specialist - Medical Device Division

UNIMED Sdn. Bhd.
02.2016 - 07.2017

Bachelor of Science - Chemistry (Forensics Analysis)

Universiti Teknologi MARA (UiTM)
Farah Hanni Binti Shahril