Benjie Daud
Ampang,Selangor
Summary
Passionate Product Manager which believes of creating products that will make users life much better. With years of on hand experience and proven successful track records.
Overview
7
7
years of professional experience
Work History
Product Manager
Fave Asia Sdn. Bhd.
Bangsar South, Kuala Lumpur
12.2021 - Current
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Collaborated with sales, marketing and support teams to launch products on time and within budget.
- Work closely with TPA, Customers, eCommerce Storefronts to integrates their systems which increase monthly transactions by 10%
- Defined and analyzed metrics to measure product performance.
QA Lead
Fave Asia Sdn Bhd
Bangsar South, Kuala Lumpur
08.2017 - 11.2020
- Worked closely with development team which include Product Managers, Developers, QAs, Business Development, Operations etc
- Define quality standards and procedures to minimize errors and maximize customer satisfaction.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Rejected defective products and approved correct products.
- Managed and expand QA team from 4 members to 12 members
QA
Bitium
Damansara, Selangor
09.2013 - 07.2017
- Created testing automation platform using Capybara and Selenium which reduced regression time from 1 week to 1 day
- Created and achieved product quality objectives and met product specifications.
- Analyzed and tested different builds to identify, trace and help resolve bugs.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
Education
Bachelor of Science - Computer Science
Universiti Putra Malaysia
Selangor11.2002
Skills
- Complex Problem Solving
- Team Recruiting and Hiring
- Product Promotion
- Strategic Planning and Alignment
- Research and Development
- Data Analytics
- Product Lifecycle Management
- Project Management
- Relationship Building
- Market Research Analysis
Accomplishments
- Successfully integrated with third parties to bring Fave payment method to Online world.
- Established multiples development processes which improved Quality and deliverables
- Fave Employee of the year for regional 2019
Timeline
Product Manager
Fave Asia Sdn. Bhd.
12.2021 - Current
QA Lead
Fave Asia Sdn Bhd
08.2017 - 11.2020
QA
Bitium
09.2013 - 07.2017
Bachelor of Science - Computer Science
Universiti Putra Malaysia