Professional Summary
Overview
Work History
Education
Skills
Timeline
Open To Work

Lokakarthikeyan AL Gunasegaran

JABIL CIRCUIT SDN SHD
Georgetown,Pulau Pinang
Lokakarthikeyan AL Gunasegaran
8
Years of experience

Driven quality technician at Jabil Circuit Sdn Bhd, skilled in quality management systems and problem-solving. Adept at implementing ISO standards and conducting in-process inspections, I foster customer satisfaction through continuous improvement and effective teamwork. My adaptability and positive attitude ensure excellence in quality control and workplace safety. Quality assurance professional with robust experience in ensuring product compliance and optimizing processes. Known for strong analytical skills, attention to detail, and proficiency in root cause analysis. Adept at collaborating with teams to drive continuous improvement and adapt to evolving requirements. Proven ability to maintain high standards and deliver consistent results in dynamic environments. Diligent with substantial experience in ensuring product quality and compliance. Proven track record of identifying defects and implementing corrective actions. Demonstrated analytical skills and attention to detail in quality assessments. Experienced with quality control processes and inspection techniques. Utilizes analytical skills to identify and rectify defects efficiently. Knowledge of maintaining compliance with industry standards and enhancing production quality. Detail-oriented Quality Technician proficient in sampling, measuring and testing materials. Bringing deep understanding of reporting, quality assurance, and compliance issues. Looking for new professional challenges with a growing company.

Work History

QUALITY TECHNICIAN III

1 Year 9 Months
JABIL CIRCUIT SDN SHD | 11.2024 - Current
  • Conducted quality inspections on electronic components to ensure adherence to specifications.
  • Implemented process improvements that enhanced product reliability and performance.
  • Collaborated with engineering teams to troubleshoot quality issues and develop solutions.
  • Trained new technicians on quality control processes and equipment usage.
  • Led root cause analysis efforts for non-conformance reports, driving corrective actions.
  • Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
  • Inspected manufactured parts by reviewing visually and assessing dimensions.
  • Improved product quality by conducting thorough inspections and identifying areas for improvement.
  • Developed training materials and led workshops to educate employees on best practices for maintaining high-quality products.
  • Increased customer satisfaction by addressing and resolving quality-related complaints in a timely manner.
  • Implemented process improvements, resulting in increased productivity while maintaining strict adherence to quality standards.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Conducted root cause analysis for recurring defects, enabling targeted corrective actions that reduced future occurrences significantly.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Maintained comprehensive documentation of quality metrics and inspection results.
  • Participated in Lean Manufacturing initiatives by identifying areas of waste, streamlining processes, and reducing overall production time without sacrificing quality standards.
  • Streamlined the inspection process, reducing time spent on non-value-added tasks and increasing overall efficiency.

Quality Technician III

2 Years
Flextronics Sdn Bhd | 11.2022 - 11.2024
  • Conducted quality inspections on production lines to ensure compliance with industry standards.
  • Implemented corrective actions for non-conforming products, enhancing overall quality assurance processes.
  • Collaborated with cross-functional teams to develop and optimize testing protocols for new product launches.
  • Trained junior technicians on inspection methodologies and quality control practices, fostering a culture of continuous improvement.
  • Analyzed quality data trends to identify areas for process enhancements and reduce defect rates.
  • Led root cause analysis initiatives to resolve recurring quality issues, improving operational efficiency.
  • Developed and maintained documentation related to quality assurance processes, ensuring regulatory compliance and traceability.
  • Sampled materials and products to conduct in-depth measurements and tests.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Monitored supplier performance, ensuring that all materials met company specifications and maintained strong relationships with vendors to address any concerns promptly.
  • Managed calibration schedules for all measurement equipment, ensuring accurate readings and minimal downtime due to maintenance or repairs.
  • Conducted root cause analysis for recurring defects, enabling targeted corrective actions that reduced future occurrences significantly.
  • Enhanced manufacturing processes by implementing standardized testing procedures and documentation practices.

ASSISTANT MANAGER

4 Years 5 Months
BROADWAY BUDGET HOTEL | 06.2018 - 11.2022
  • Led training programs for new staff, enhancing service quality and operational efficiency.
  • Streamlined front desk operations by implementing new scheduling software, improving guest check-in times.
  • Developed and enforced standard operating procedures to maintain compliance with health and safety regulations.
  • Managed inventory control processes, ensuring optimal stock levels while minimizing waste and costs.
  • Analyzed customer feedback data to identify trends, driving strategic initiatives that enhanced guest experience ratings.
  • Mentored junior team members, fostering a culture of collaboration and continuous improvement within the hotel team.
  • Coordinated staff schedules to align with peak occupancy periods, maximizing service availability and customer satisfaction.
  • Collaborated with management on budget planning, optimizing resource allocation to achieve operational goals efficiently.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.

Education

DIPLOMA - ACCOUNTANCY

MSU COLLEGE | PENANG

SPM

S.M.K GEORGETOWN | GEORGETOWN

Skills

UBS
TALLY ERP 9
SQL
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Microsoft Onenote
Event planning
Typing
Internet exploring
Physically fit
Teamwork
Active listener
Interpersonal skills
Soft skills
Problem solving
Adaptability
Willingness to travel
Innovation
Positive attitude
Determination
Self-motivation
Fast learning
Independent work
Creativity
Simple solution
Environmental compliance
Data collection
Inspection techniques
Quality management systems
Quality reporting
Customer satisfaction
First-article inspection
Supplier quality
Specifications
Reporting
Preventive actions
Internal audits
External audits
Calibration standards
Workplace safety
Continuous improvement
Quality control coordination
Laboratory safety
Six sigma methodologies
Line inspection
Documentation skills
Data interpretation
Product inspection
ISO standards
Lean manufacturing
Environmental monitoring
Quality auditing
Auditing techniques
Customer focus
Inspections and reviews
Quality inspection
Quality sops development
Product Inspections
Multitasking Abilities
Safety protocols
Task prioritization
Calibration
Compile data
Problem-solving
Problem-solving abilities
Safety compliance
Process monitoring
Visual inspection
Quality training
Testing procedures
In-process inspection
Corrective actions
Final inspection
Reporting skills
Quality metrics
Dimensional inspection
Calibration procedures
Report preparation
Quality issue identification
Critical thinking
Data entry
Staff mentoring
Documentation
QMS
Production process advising
Audit assistance

Timeline

QUALITY TECHNICIAN III

JABIL CIRCUIT SDN SHD
11.2024 - CurrentRead More

Quality Technician III

Flextronics Sdn Bhd
11.2022 - 11.2024Read More

ASSISTANT MANAGER

BROADWAY BUDGET HOTEL
06.2018 - 11.2022Read More

S.M.K GEORGETOWN

SPM
Read More

MSU COLLEGE

DIPLOMA from ACCOUNTANCY
Read More
Lokakarthikeyan AL Gunasegaran