IBNU KHALDUN YAZAID
Bandar Bukit Puchong 2,SELANGOR
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee, offering excellent communication and good judgment.
Overview
14
14
years of post-secondary education
3
3
Languages
Work History
Houseman Officer
Kementerian Kesihatan Malaysia/ Hospital Duchess of Kent
Sandakan, Sabah
02.2022 - 03.2022
- Used coordination and planning skills to achieve results according to schedule.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Healthcare Volunteer
Independent
Bandar Bukit Puchong 2, SELANGOR
12.2021 - 01.2022
- Assisted patients with therapy exercises as specified by care team.
- Disinfected tools, equipment and surfaces between patients.
- Inspected apparatus, equipment, grounds and stations for proper order and condition.
- Administered first aid and conducted emergent response management.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Maintained energy and enthusiasm in fast-paced environment.
Waiter
Sapura Energy
Petaling Jaya, Selangor
06.2015 - 07.2015
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Retail Sales Assistant
Toys'r'Us
Cyberjaya, Selangor
01.2013 - 04.2013
- Used POS system to process sales, returns, online orders and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Assisted customers with prompt and polite support in-person and via telephone.
- Greeted customers and helped with product questions, selections and purchases.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Increased sales by offering advice on purchases and promoting additional products.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Assisted customers with locating and choosing merchandise in store departments.
Education
M.D. - Doctor of General Medicine
Privolzhky Research Medical University
Nizhny Novgorod, Russia 06.2013 - 06.2021
High School Diploma -
Sekolah Menengah Kebangsaan Puchong Utama 1
Puchong Utama 01.2007 - 12.2012
Skills
Interpersonal Communication
Problem-Solving
Dependable and Responsible
Flexible and Adaptable
Written Communication
Analytical and Critical Thinking
Critical Thinking
Good Telephone Etiquette
First Aid/CPR
Cultural Awareness
Self-Motivated
Multitasking Abilities
Teambuilding
Language Proficiency
Technical Support
Training development aptitude
Patient safety
Treatment planning
Patient preparation
Health Risk Assessments
College athletics
Decision Making
Training and Development
Excellent Communication
Timeline
Houseman Officer
Kementerian Kesihatan Malaysia/ Hospital Duchess of Kent
02.2022 - 03.2022
Healthcare Volunteer
Independent
12.2021 - 01.2022
Waiter
Sapura Energy
06.2015 - 07.2015
M.D. - Doctor of General Medicine
Privolzhky Research Medical University
06.2013 - 06.2021
Retail Sales Assistant
Toys'r'Us
01.2013 - 04.2013
High School Diploma -
Sekolah Menengah Kebangsaan Puchong Utama 1
01.2007 - 12.2012