Summary
Overview
Work History
Education
Skills
Certification
Other Skills
Telephone Number
Personal Information
References
Timeline
Accomplishments
Work Availability
Quote
Generic
LOH KOK PENG

LOH KOK PENG

Jelutong

Summary

A driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. A multifaceted leader with an analytical and diligent approach to building and leading strong teams.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Real Estate Negotiator

IQI Realty Sdn Bhd
01.2023 - Current


  • Generated new leads through strategic networking events and targeted marketing efforts.
  • Mitigated risks associated with complicated real estate transactions understanding contractual obligations and addressing potential issues before they escalated.
  • Boosted referral business through exceptional customer service and consistently exceeding client expectations.

Country Sales Manager

SUZUKI ASSEMBLERS MALAYSIA SDN BHD
Georgetown, Penang
12.2009 - 08.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • At Suzuki, my greatest achievement was the introduction of Suzuki Big Bikes to Malaysia enhancing CI and CSI thus profitability and sustainability. Road show events and MotoGP are imperative to build branding.

Sales Manager

EON AUTOMART SDN BHD
04.2004 - 06.2007
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • At Mitsubishi, selecting the right model and price targeting plays an important role other than having continuous events to build CI and CSI after an absence of 25 years.

Managing Director

MOTORIA SDN BHD
Georgetown, Penang
05.1988 - 12.2001
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • My greatest achievement at Honda was to introduce a new conceptual showroom and after-sales waiting area for customer satisfaction. A fully air conditioned showroom, waiting area, after-sales area and toilets were unheard of in 1990s. Fully implemented a computerized work area to enhance work efficiency thus customer satisfaction and employee as well. Turning the company around and building brand in 1990 then was my greatest job satisfaction. The 3S concept helped profitability till today.

Education

Bachelor's or Equivalent -

University Of Windsor
04.1984

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance

Certification

12/01/84, DEGREE with honors in Business Administration, University of Windsor

Other Skills

English, Intermediate, Intermediate, Intermediate, Bahasa Malaysia, Intermediate, Intermediate, Intermediate, B2 | D, Analyse consumer buying trends, Analyse customer service surveys, Analyse external factors of companies, Analyse internal factors of companies, Brand marketing techniques, Carry out sales analysis, Content marketing strategy, Coordinate marketing plan actions, Create annual marketing budget, Define measurable marketing objectives, Develop professional network, Evaluate marketing content, Identify potential markets for companies, Implement sales strategies, Integrate strategic foundation in daily performance, Make strategic business decisions, Manage profitability, Manage staff, Market pricing, Marketing mix, Motivate employees, Perform market research, Plan marketing campaign, Plan marketing strategy, Pricing strategies, Produce sales reports, Sales argumentation, Sales department processes, Sales strategies, Set sales goals, Study sales levels of products, Supervise sales activities

Telephone Number

0122424388

Personal Information

  • Date of Birth: 01/31/63
  • Gender: Male

References

KUNIHIKO UETSUKI, MANAGING DIRECTOR, SUZUKI ASSEMBLERS MALAYSIA SDN BHD

Timeline

Real Estate Negotiator

IQI Realty Sdn Bhd
01.2023 - Current

Country Sales Manager

SUZUKI ASSEMBLERS MALAYSIA SDN BHD
12.2009 - 08.2020

Sales Manager

EON AUTOMART SDN BHD
04.2004 - 06.2007

Managing Director

MOTORIA SDN BHD
05.1988 - 12.2001

Bachelor's or Equivalent -

University Of Windsor

Accomplishments

  • Completed over [Number] successful real estate transactions.
  • Increased client base by [Number]% through personal referrals.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

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