Provide remote troubleshooting by call/remote access.
Network Engineer
Global Forway SDN BHD
06.2012 - 04.2018
Analysing network traffic monitoring bandwidth status of the network using Solarwind
Install and maintain the customer network equipment such as Router/Firewall
Configure site-to-site VPN using IPSEC/GRE over IPSEC/Remote access VPN
Configure dynamic routing(OSPF) and redistribute the static route to achieve route redundancy
Remote troubleshooting on network issue such as high latency, high utilize or routing issue
Configure firewall policy based on customer need
Troubleshoot WAN/LAN issue by call/onsite services.
Handle nationwide customer more than 2++ branches, and also multi customer.
Provide Remote support for onsite engineer
Guide installation engineer.
Trainee
Equato Solutions SDN BHD
04.2011 - 09.2011
I assisted in developing web application system and modifying software modules
Education
Advance Diploma cum Bachelor of Science - Internet Technology, Web Application
Tunku Abdul Rahman College
Diploma in Science - Internet Technology, Web Application
Tunku Abdul Rahman College
Certificate in Science - Internet Technology, Web Application
Tunku Abdul Rahman College
SPM - Account
SMK Taman Megah Ria
Skills
Troubleshooting and maintenance
Problem solving
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Personal Detail
Tan Si Ying, 30, 07/23/88, Malaysian, Single, Single, 880723-01-5416, Malaysia, No 10, Jln Austin Perdana 5/15, Johor Bahru, Johor, 81100, 012-7477690, ying7690@yahoo.com
Miscellaneous
TARC Community Sociology, 2007, Chinese, Good, Good, English, Normal, Normal, Malay, Normal, Normal
Internship
Equato Solutions SDN BHD, Trainee, 04/04/11, 09/16/11, Assisted in developing web application system, Modified software modules
Timeline
IT Executive
KFS SHIPPING SDN BHD
05.2018 - Current
Network Engineer
Global Forway SDN BHD
06.2012 - 04.2018
Trainee
Equato Solutions SDN BHD
04.2011 - 09.2011
Diploma in Science - Internet Technology, Web Application
Tunku Abdul Rahman College
Certificate in Science - Internet Technology, Web Application
Tunku Abdul Rahman College
SPM - Account
SMK Taman Megah Ria
Advance Diploma cum Bachelor of Science - Internet Technology, Web Application
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